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Program Services Manager
Vizient, Inc. Manage operations and quality assurance activities for the Vizient Reserve program .
About the role
Key responsibilities & impact- Manage operations and quality assurance activities for the Vizient Reserve program
- Manage program structures, processes, and procedures to support program objectives
- Provide training and program information to internal and external clients
- Support contract negotiations, utilization initiatives, client implementation, and onboarding
- Identify client and supplier opportunities and research new value propositions and program capabilities
- Manage routine client and supplier issues, adjustments, and ad hoc requests
- Coordinate and participate in periodic business reviews
- Support council and panel engagement to gather feedback and share best practices
- Track program success metrics, deliverables, participation, contract utilization, enrollment, and financial incentives
- Analyze program revenue, sales, and market basket data to identify savings and participation opportunities
- Serve as an operational liaison for internal and external clients
Requirements
What you’ll need- Relevant degree preferred
- 2 or more years of relevant experience required
- Experience supporting program operations, client services, contracting, or related business activities preferred
- Strong analytical and problem-solving skills with the ability to interpret program and performance data
- Strong organizational skills with the ability to manage multiple priorities and deliverables
- Ability to collaborate effectively with clients, suppliers, and cross-functional teams
- Excellent verbal, written, and presentation skills
Benefits
Comp & perks- Incentive eligible
- Comprehensive benefits plan
- Personal and professional development opportunities
- Inclusive work environment