Senior Program Services Manager

. Provide broad program leadership across the Assurance portfolio .

Posted 9/25/2026full-timeUnited StatesSenior💰 $88,900 - $155,500 per yearWebsite

Key responsibilities & impact

Provide broad program leadership across the Assurance portfolio
Translate strategy into execution across client programs, new solution launches, implementation, contracting, compliance, and emerging business priorities
Connect cross-functional teams, drive execution, resolve operational gaps, and develop scalable processes
Drive client enrollment, onboarding, participation, and compliance across Vizient Reserve programs
Analyze client purchasing and participation data to identify compliance gaps, conversion opportunities, and action plans
Coordinate category launches, client expansion, and program adoption with suppliers, field teams, contracting, sourcing, analytics, and marketing
Develop presentations, training, webinars, FAQs, talking points, and other program materials
Manage client and supplier inquiries, ordering challenges, product access, shortages, substitutions, allocations, and escalations
Maintain program trackers, dashboards, pipeline reports, compliance records, and performance metrics
Support Reserve, Critical Supplies Management, and broader Assurance program execution, including data collection and automation initiatives
Manage ongoing client relationships and identify opportunities for additional services, category participation, and advisory work
Recommend improvements to program processes, tools, communications, and client experience

What you’ll need

Relevant degree preferred
5 or more years of relevant experience required
Experience in healthcare or supply chain required
Ability to translate business needs into innovative, actionable plans and new service offerings
Strong proficiency in Microsoft Excel required
Experience in a group purchasing organization (GPO) environment preferred
Excellent verbal, written, and presentation skills
Willingness to travel

Comp & perks