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VMLY&R

Mid-Level Client Services Analyst

VMLY&R

. Manage requests and work queues for the creative team, prioritizing activities according to deadlines and operational needs .

Posted 10/9/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client relationships and creative workflows, ensuring effective communication and operational efficiency. Proficient in prioritizing tasks and resolving issues to meet deadlines in a fast-paced environment.

Highest-signal resume keywords
Client Services ExperienceProject ManagementStrong Communication SkillsOrganizational SkillsTime Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project TrackingCreative Workflow Management
Soft Skills
AdaptabilityResourcefulnessInterpersonal SkillsCollaboration
Industry Keywords
AdvertisingCommunications Agencies

About the role

Key responsibilities & impact
  • Manage requests and work queues for the creative team, prioritizing activities according to deadlines and operational needs
  • Receive, organize, and track briefs, ensuring information is aligned across the teams involved
  • Manage client relationships, coordinating alignments and following up on requests
  • Monitor deadlines, deliverables, and request progress, identifying potential bottlenecks and supporting problem resolution
  • Facilitate communication between clients and internal teams, ensuring the proper flow of information
  • Contribute to the organization and efficiency of operational processes

Requirements

What you’ll need
  • Previous experience in client services, preferably at advertising or communications agencies
  • Experience managing requests and tracking projects or creative workflows
  • Strong communication, organizational, and time-management skills, with the ability to work efficiently
  • Adaptability and resourcefulness in handling different requests, priorities, and day-to-day situations
  • Proactive, collaborative profile with strong interpersonal skills

Benefits

Comp & perks
  • Inclusive and rewarding work environment
  • Dynamic workplace that values diversity and inclusion
  • Reasonable accommodations for people with disabilities throughout the application process