Donation Processor / Pledge Drive Specialist

Vocalink Connections LLC

. Answer inbound calls from donors .

Posted 10/4/2026contractRemote • South Carolina • United StatesJunior💰 $13 - $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong verbal communication and active listening skills while providing professional donor support in a remote environment. Proficient in accurate data entry and navigating multiple computer systems to ensure compliance and quality standards are met.

Highest-signal resume keywords

Remote Customer-Service ExperienceAccurate Data EntryStrong Verbal CommunicationActive Listening SkillsProfessional Work Habits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryBasic Computer SkillsNavigating Computer Systems

Soft Skills

Verbal CommunicationActive ListeningProfessionalismDependability

Tools & Technologies

Windows 11 ComputerUSB Headset with Noise CancellationWired High-Speed InternetDual Monitors

Certifications & Qualifications

Required Certification

Industry Keywords

Nonprofit FundraisingCompliance StandardsQuality Standards

About the role

Key responsibilities & impact

Answer inbound calls from donors
Follow structured scripts and campaign procedures
Accurately enter donation and pledge information
Confirm donor and transaction details
Navigate computer systems while speaking with callers
Maintain professionalism and confidentiality
Follow compliance and quality standards
Meet established attendance and performance expectations
Provide professional donor support for established nonprofit fundraising campaigns

Requirements

What you’ll need

A high school diploma or GED
At least six months of remote customer-service experience or one year of onsite customer-service experience
Strong verbal communication and active-listening skills
Accurate data-entry and basic computer skills
Ability to navigate multiple systems while speaking
Professional and dependable work habits
A quiet, dedicated home workspace
Windows 11 computer
At least 8GB of RAM; 16GB recommended
USB headset with noise cancellation
Wired high-speed internet
Direct Ethernet connection
Quiet, distraction-free workspace
Dual monitors recommended
MacBooks, Chromebooks, tablets, and Wi-Fi-only connections are not permitted
Required certification must be completed before servicing
Eligibility may depend on experience, location, equipment, background requirements, and certification results

Benefits

Comp & perks

Work from home
Flexible scheduling
Contractors select from available servicing intervals throughout the day and night
Contract rates generally range from $13–$15 per hour
1099 independent-contractor opportunity
Continued access to campaigns based on reliability, attendance, quality, and performance