Donation Processor / Pledge Drive Specialist

Vocalink Connections LLC

. Answer inbound calls from donors .

Posted 10/4/2026contractRemote • South Carolina • United StatesJunior💰 $13 - $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong verbal communication and active listening skills while providing professional donor support. Proficient in accurate data entry and navigating multiple computer systems to ensure compliance and quality standards in nonprofit fundraising campaigns.

Highest-signal resume keywords

Customer-Service ExperienceData Entry SkillsVerbal Communication SkillsProfessional Work HabitsCompliance Standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accurate Data EntryBasic Computer SkillsNavigating Computer Systems

Soft Skills

Active ListeningProfessionalismDependability

Tools & Technologies

Windows 11 ComputerUSB Headset with Noise CancellationWired High-Speed InternetDual Monitors

Certifications & Qualifications

Required Certification

Industry Keywords

Nonprofit FundraisingDonor SupportCampaign ProceduresConfidentialityQuality Standards

About the role

Key responsibilities & impact

Answer inbound calls from donors
Follow structured scripts and campaign procedures
Accurately enter donation and pledge information
Confirm donor and transaction details
Navigate computer systems while speaking with callers
Maintain professionalism and confidentiality
Follow compliance and quality standards
Meet established attendance and performance expectations
Provide professional donor support for established nonprofit fundraising campaigns

Requirements

What you’ll need

A high school diploma or GED
At least six months of remote customer-service experience or one year of onsite customer-service experience
Strong verbal communication and active-listening skills
Accurate data-entry and basic computer skills
Ability to navigate multiple systems while speaking
Professional and dependable work habits
A quiet, dedicated home workspace
Windows 11 computer
At least 8GB of RAM; 16GB is recommended
USB headset with noise cancellation
Wired high-speed internet
Direct Ethernet connection
Quiet, distraction-free workspace
Dual monitors are recommended
MacBooks, Chromebooks, tablets, and Wi-Fi-only connections are not permitted
Required certification must be completed before servicing
Eligibility may depend on experience, location, equipment, background requirements, and certification results

Benefits

Comp & perks

Contract rates generally range from $13–$15 per hour
Campaigns may offer servicing intervals throughout the day and night
Contractors select from available servicing intervals
Flexible scheduling and work from home
Independent-contractor opportunity
Continued access to campaigns depends on reliability, attendance, quality, and performance