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Voke

Logistics Assistant, Delivery Back Office

Voke

. Scheduling and customer support .

Posted 10/31/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong capabilities in scheduling, customer support, and liaising with carriers while effectively managing intercity deliveries and support ticket queues. Proficient in administrative routines related to logistics and fleet management.

Highest-signal resume keywords
SchedulingCustomer SupportLiaising With CarriersAdministrative RoutinesBasic Proficiency In Excel

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Lead Time ValidationMonitoring Support Ticket QueueLogistics Technologist DegreeExperience With Company-Owned Fleets
Tools & Technologies
ExcelWordOutlookSAPSankhya ERP
Certifications & Qualifications
High School Diploma
Industry Keywords
Intercity DeliveriesCarrier Management

About the role

Key responsibilities & impact
  • Scheduling and customer support
  • Liaising with carriers
  • Tracking intercity deliveries (door to door)
  • Lead time validation
  • Monitoring the support ticket queue

Requirements

What you’ll need
  • High school diploma required
  • Completed or currently pursuing a technologist degree in Logistics (a plus)
  • Experience with administrative routines related to carriers and company-owned fleets
  • Basic proficiency in Excel, Word, and Outlook
  • Knowledge of SAP and Sankhya ERP systems (a plus)

Benefits

Comp & perks
  • Meal or food allowance
  • Medical and dental insurance
  • Life insurance
  • Birthday day off
  • Profit-sharing
  • Transportation allowance
  • Boas Festas – special year-end bonus
  • Zenklub, including consultations with nutritionists
  • Vitta – medical care and assistance with medication costs
  • Wellhub and TotalPass
  • OnHappy
  • Edu-k – content platform for professional development
  • Galena – course platform offering programs from educational institutions
  • Childcare assistance
  • Mais Família – work-from-home option for mothers until the baby is 12 months old and for fathers during the baby’s first month
  • Dependent assistance for children with disabilities
  • Baby kit
  • School supplies for children up to age 14
  • Happy Kids at the office for children up to age 10