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Customer Data Analyst
Volkswagen Group. Provide automated reports on growth performance to key stakeholders .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data analysis, visualization, and reporting, with a strong focus on marketing performance metrics and insights generation. Proficient in SQL, Python, and data visualization tools like Tableau or Power BI to support data-driven decision-making.
Highest-signal resume keywords
SQL Query DevelopmentData VisualizationStatistical AnalysisMachine Learning ModelingCross-Functional Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLPythonStatistical AnalysisMachine LearningData ValidationData VisualizationRegression AnalysisHypothesis TestingTime Series AnalysisData Cleaning
Soft Skills
Structured Problem SolvingStrong Analytical SkillsAttention to DetailPresentation SkillsConsultative Mindset
Tools & Technologies
TableauPower BIGoogle Analytics 4Salesforce Marketing CloudSnowflakeAWS S3GitBitbucketLookerMongoDB
Industry Keywords
Marketing KPIsCustomer AcquisitionGrowth PerformanceData-Driven RecommendationsCross-Functional Processes
Tech Stack
Tools & technologiesAWSCloudMongoDBNoSQLNumpyPandasPythonScikit-LearnSQLTableau
About the role
Key responsibilities & impact- Provide automated reports on growth performance to key stakeholders
- Perform deep-dive and ad-hoc analyses on marketing initiatives, campaign performance, audience behavior, and utilization data
- Monitor and track marketing KPIs including CTR, CPA, ROAS, and conversion rates
- Translate findings into actionable insights and optimization opportunities through reports and presentations
- Build analyses and models supporting customer acquisition and growth decisions
- Extract and clean data from Google Analytics 4, social media platforms, Salesforce Marketing Cloud, and Electrify America utilization data
- Write, optimize, and document SQL queries
- Support development of marketing/customer tables and views in database schemas
- Build and maintain marketing reporting dashboards using Tableau or Power BI
- Apply visualization best practices and conduct quality assurance checks for data accuracy and consistency
- Work with marketing and sales teams to collect business requirements and documentation
- Create concise stakeholder reports and presentations with data-driven recommendations
- Collaborate cross-functionally with analysts and data engineers on analysis and data integration
- Transform raw data into insights informing marketing and sales strategies and performance optimization
- Travel to Reston four times per year
Requirements
What you’ll need- 2-5 years of relevant experience
- Undergraduate degree
- Structured problem solving
- Relational database programming (SQL, Python)
- Business analysis and insights generation
- Machine learning modeling
- Statistical analysis
- Data validation
- Data visualization and presentation
- Cross-functional coordination and a consultative mindset
- Project management and scoping
- Strong business sense and understanding of business analysis metrics
- Strong analytical skills with attention to detail and accuracy
- Statistical analysis, regression analysis, hypothesis testing, probability, correlation, and time series analysis
- Supervised and unsupervised machine learning modeling
- Experience with cloud data warehouses such as Snowflake
- SQL query development and execution for relational databases
- Tableau, Looker, or Power BI
- Python, including Pandas, NumPy, and scikit-learn
- Presentation skills for turning data into actionable information
- Agile workflow, project scoping, timeline estimation, and process documentation
- Version control tools such as Git or Bitbucket
- E-Verify participation and pre-employment substance abuse testing apply
- Desired: Knowledge of NoSQL databases and MongoDB query languages
- Desired: Experience with AWS S3, Aurora, and DocumentDB
- Desired: Experience managing and improving cross-functional processes
- Desired: Experience developing and maintaining data ingestion pipelines into Snowflake
- Desired: Experience retrieving data from APIs
Benefits
Comp & perks- Eligibility for annual performance bonus
- Healthcare benefits
- 401(k), with company match
- Defined contribution retirement program
- Tuition reimbursement
- Company lease car program
- Paid time off
- Up to 100% remote working