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Sales Operations Officer
Volton Ελληνική Ενεργειακή. Manage and maintain CRM systems and customer databases .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing CRM systems and customer databases while optimizing sales processes and workflows. Proficient in data analysis and reporting, with strong organizational skills to support sales operations and team efficiency.
Highest-signal resume keywords
CRM Systems ManagementData AnalysisSales Process OptimizationPerformance ReportingTeam Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales OperationsSales SupportExcelGoogle SheetsKPI MonitoringSales DashboardsContract ManagementPricing AccuracySales DocumentationTelecommunications Knowledge
Soft Skills
Organizational SkillsAttention to DetailAnalytical MindsetCommunication SkillsGoal-Oriented
Industry Keywords
Sales Pipeline ManagementSales Campaign PlanningCustomer Service CoordinationBack Office SupportContinuous Improvement
About the role
Key responsibilities & impact- Manage and maintain CRM systems and customer databases
- Monitor KPIs and prepare daily, weekly, and monthly performance reports
- Develop and maintain sales dashboards and management reporting
- Support sales pipeline management and follow-up processes
- Coordinate activities between Sales, Marketing, Customer Service, and Back Office teams
- Assist in the preparation and management of offers, contracts, and commercial proposals
- Standardize and optimize sales processes and workflows
- Review the accuracy of offers and pricing information
- Support onboarding and training of new Sales team members
- Participate in the planning and monitoring of sales campaigns
- Maintain organized sales documentation
- Provide strategic and operational support to the Sales Department to ensure smooth process execution, data accuracy, performance analysis, and continuous improvement of sales team efficiency
Requirements
What you’ll need- 2+ years of previous experience in Sales Operations or Sales Support is considered an asset
- Strong knowledge of Excel/Google Sheets and data analysis
- Experience with CRM systems
- Understanding of telecommunications products and services is considered an advantage
- Strong organizational skills and attention to detail
- Analytical mindset with the ability to derive insights from data
- Excellent communication and teamwork skills
- Goal-oriented with the ability to meet deadlines
Benefits
Comp & perks- Competitive salary package aligned with your experience and expectations
- Hybrid working model offering flexibility and work life balance
- Private health insurance
- Corporate benefits and perks, including half-day work on birthday, early Fridays in Summer, and team-building activities
- Continuous learning culture with ongoing training and development opportunities
- Dynamic, human-centric and high-performance work environment
- Modern office spaces designed to enhance productivity and comfort
- Great Place to Work–Certified company
- Best Workplace for Women 2025 recognition
- Employee First Culture
- Silver Award for Employee-Centric Culture
- Silver Award for Best Onboarding Initiatives