Community Outreach Manager – Suicide Prevention

Volunteers of America Chesapeake & Carolinas

. Create partnerships and linkages and identify individuals needing services .

Posted 10/31/2026full-timeHampton • Virginia • United StatesMid-LevelSenior💰 $65,000 - $67,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in outreach coordination, community resource integration, and case management for veterans and individuals facing mental health challenges. Proficient in providing immediate support and advocacy while maintaining accurate client records and communication with service teams.

Highest-signal resume keywords

Outreach CoordinationCase ManagementVeteran Services ExperienceCommunity Resource KnowledgeExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Mental Health ScreeningSuicide Prevention EducationBenefits AssistanceClient Record MaintenanceConflict Resolution

Soft Skills

Mission-DrivenTrust BuildingTeam Collaboration

Tools & Technologies

Microsoft OfficeComputerized Client Records

Industry Keywords

Veterans ProgramHomeless ServicesBehavioral HealthCommunity OutreachSupport Services

About the role

Key responsibilities & impact

Create partnerships and linkages and identify individuals needing services
Coordinate Veterans Program outreach efforts and develop outreach plans
Visit VA facilities, shelters, and other locations where veteran families congregate
Develop communications and updates with the VA and community providers
Screen potential participants for program eligibility and verify veteran and income status
Provide outreach, mental health screenings, suicide prevention education, clinical emergency treatment, case management, peer support, and benefits assistance
Arrange support and wraparound services and connect clients with VA and mainstream resources
Communicate with service teams to address service and support issues
Participate in supervision, staff and Project Management Team meetings, trainings, and collaborative planning
Attend monthly community outreach meetings
Assist people experiencing homelessness with accessing resources and referrals until shelter or permanent housing is obtained
Maintain computerized client records, activity logs, mileage logs, and other reports
Operate and maintain a van/shuttle when required, including inspections and safety conditions
Conduct frequent outreach visits to build trust and encourage program participation
Research community resources benefiting veterans and advocate for veterans facing barriers
Integrate the program with homeless services, veteran services, behavioral health, and other programs
Travel throughout the community and local sites
Provide community stabilization support and immediate mental health services during crises
Help reduce hospitalization utilization, law enforcement contact, and recidivism

Requirements

What you’ll need

Bachelor's degree in Human Services or related field required
3 to 5 years of experience working in outreach
Experience working with Veterans or people who have mental health, substance use, or IDD concerns
Ability to explain an agency's purpose, programs, and operations
Knowledge of available community resources
Mission-driven and committed to helping people connect with services
Excellent computer skills in Microsoft Office and office products
Excellent written and verbal communication skills
Proven ability for conflict resolution
Ability to safely operate a motor vehicle
Ability to travel to assigned locations and perform the listed physical duties
Bilingual in any language is a plus

Benefits

Comp & perks

Full-time employment with benefits
Challenging, stimulating, and financially rewarding work environment
Reasonable accommodations for individuals with disabilities