Senior Client Manager

Vouch Recruitment

. Own and manage an approximately $6M annual book of commercial insurance clients .

Posted 9/23/2026full-timeUnited StatesSenior💰 $100,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Account Management within the Commercial Insurance sector, focusing on client retention, growth strategies, and tailored insurance solutions. Proficient in managing complex Middle Market accounts and navigating the nuances of Cyber/Tech E&O and Management Liability.

Highest-signal resume keywords

Account ManagementCommercial InsuranceClient RetentionProperty and Casualty LicenseSales and Marketing Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementClient RetentionInsurance SolutionsRisk AnalysisRenewal ProcessesUpsellingCross-SellingCoverage StructuresMiddle Market AccountsCyber/Tech E&O

Soft Skills

Communication SkillsOrganizational SkillsProactive AttitudeDetail-OrientedAbility to Handle Ambiguity

Certifications & Qualifications

Property and Casualty License

Industry Keywords

Commercial InsuranceMiddle MarketManagement LiabilityBusiness Owners PackageWorkers’ CompensationFintechWeb3Early-Stage StartupsHigh-Growth Environments

Tech Stack

Tools & technologies

Web3

About the role

Key responsibilities & impact

Own and manage an approximately $6M annual book of commercial insurance clients
Serve as clients’ primary point of contact and trusted advisor
Deliver proactive, timely, and expert service to drive client satisfaction, retention, and long-term partnerships
Advise clients on evolving risk profiles and analyze coverage needs
Recommend tailored insurance solutions aligned with clients’ business goals
Lead end-to-end renewal processes and identify opportunities to round out accounts
Surface upsell and cross-sell opportunities and coordinate with producers to grow the portfolio
Collaborate with the Placements team to secure optimal coverage structures and ensure seamless execution
Partner with Sales during late-stage deals and onboarding for smooth client handoff and setup
Contribute insights to internal process and tooling development to improve scalability and efficiency

Requirements

What you’ll need

5+ years of Account Management experience within the Commercial Insurance space
Ideally, exposure to technology companies
Strong track record of retention and growth of complex Middle Market accounts
Strong preference for prior working experience with Cyber/Tech E&O; Management Liability (D&O/EPLI, etc.); Business Owners Package (BOP) and GL/Property; Workers’ Compensation
Strong communication and organizational skills
Dependable, coachable, proactive, positive, and detail-oriented with excellent follow-through skills
Able to deal well with ambiguity and maintain composure in complex situations
Strong Sales, Communication, and Marketing skills
Demonstrated success managing tight time frames and high volumes of work
Active/current Property and Casualty License
Nice to have: exposure to and passion for early-stage startups and/or high-growth environments
Nice to have: background handling Fintech and/or Web3-related accounts

Benefits

Comp & perks

Competitive compensation and equity packages
Health, dental, and vision insurance
Parental leave
Flexible vacation time
Wellness allowance
Technology allowance
Company-sponsored personal and professional development
L&D: Partnerships with Ethena and monthly Lunch & Learns
Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+, etc.
Caregiver Support: company seed into the dependent care FSA and company sponsored Care.com membership
Regular performance reviews, goal setting and check-ins, development discussions, and promotion opportunities
Stock options in all compensation packages