FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in L1/L2 Technical Support and System Administration, with a strong focus on Windows Server and Linux environments. Proficient in troubleshooting, documentation, and maintaining enterprise infrastructure while ensuring security compliance and effective communication.
Highest-signal resume keywords
Windows Server AdministrationLinux System AdministrationVMware vSphereActive Directory ManagementNetwork Troubleshooting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System AdministrationShell ScriptingBackup and RecoveryPerformance MonitoringPatch ManagementTCP/IPDNSDHCPVLANsITSM Processes
Soft Skills
Technical CommunicationDocumentation Skills
Tools & Technologies
Hyper-VIT Ticketing SystemsMonitoring ToolsConfiguration Management ToolsEnterprise Inventory Control Systems
Certifications & Qualifications
CompTIA A+CompTIA Network+CompTIA Security+Microsoft CertificationsLinux CertificationsITIL Foundation
Industry Keywords
Technical SupportEnterprise InfrastructureChange ManagementIncident ManagementData Center Environments
Tech Stack
Tools & technologiesCloudDNSITSMLinuxShell ScriptingTCP/IPVMware
About the role
Key responsibilities & impact- Provide comprehensive L1/L2 technical support for a premier client
- Maintain enterprise infrastructure across Windows and Linux environments
- Manage server infrastructure and troubleshoot complex technical issues
- Provide advanced desktop support and maintain security protocols and system documentation
- Administer Windows Server 2016/2019/2022 and Active Directory
- Perform Linux system administration, shell scripting, and system maintenance
- Troubleshoot and maintain server hardware and networks, including TCP/IP, DNS, DHCP, and VLANs
- Support VMware vSphere and Hyper-V virtualization platforms
- Perform backup and recovery operations, patch management, security compliance monitoring, performance monitoring, and system optimization
- Resolve and escalate ITSM tickets
- Provide workstation break-fix support, IMAC operations, system imaging and deployment, asset lifecycle management, printer/peripheral support, Tech Bar support, hardware diagnostics, and network connectivity troubleshooting
- Provide regular onsite support in Tempe twice a week, with additional remote support responsibilities
Requirements
What you’ll need- 2+ years of experience in system administration or L1/L2 technical support
- Hands-on experience with Windows Server environments and Active Directory
- Working knowledge of Linux system administration and command-line operations
- Experience with VMware or Hyper-V virtualization technologies
- Understanding of network troubleshooting and TCP/IP fundamentals
- Experience with IT ticketing systems and ITSM processes
- Knowledge of enterprise backup and recovery procedures
- Understanding of change management and incident management frameworks
- Strong documentation and technical communication skills
- Must be within driving distance of Tempe, Arizona and willing to work onsite when needed
- U.S. citizenship required pursuant to a government contract
- Ability to lift up to 50 lbs
- Ability to stand or walk for extended periods in data center environments
- Ability to work in server rooms and confined spaces, including under-floor cable management
- Willingness to work part-time
- Ability to work occasional evenings or weekends for maintenance windows
- Valid driver's license and reliable transportation
- Preferred: CompTIA A+, Network+, or Security+; Microsoft certifications; Linux certifications; PowerShell and Bash scripting; cloud platform familiarity; ITIL Foundation; monitoring tools; configuration management tools; enterprise inventory control systems; RingCentral CX/EX administration experience
Benefits
Comp & perks- Ongoing learning and development opportunities
- Wide variety of benefits for eligible employees related to health, retirement, professional development, and more
- Virtue-centered team and work environment
- Regular performance appraisals
- Career advancement opportunities
