Process Automation & AI Manager

VRG GmbH

. Analyze business and IT processes and identify opportunities for optimization .

Posted 11/7/2026full-timeRemote • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in analyzing and optimizing business and IT processes, with a strong focus on implementing AI solutions and automation. Proficient in developing KPIs and dashboards to evaluate project success and drive digital transformation.

Highest-signal resume keywords

AI Solutions ImplementationBusiness Process OptimizationAutomation Solutions DevelopmentKPI DevelopmentProcess Management Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software DevelopmentScriptingProcess ManagementDigital TechnologiesCost-Benefit AnalysisData AnalysisWorkflow OptimizationCross-Functional Project ManagementAI ToolsLean Management

Soft Skills

Strong Communication SkillsAnalytical ApproachInitiativeCollaborationProblem-Solving

Industry Keywords

ITILITSMDigitalizationDashboardsStandards Development

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Analyze business and IT processes and identify opportunities for optimization
Challenge existing workflows and develop more efficient solutions
Identify recurring tasks and develop automation solutions
Select, implement, and integrate AI solutions into workflows
Monitor and evaluate innovative AI technologies and new tools, and introduce them to VRG
Further develop standards and establish sustainable processes
Develop KPIs, dashboards, and cost-benefit analyses
Manage cross-functional digitalization projects
Work closely with management, team leads, and specialist departments

Requirements

What you’ll need

Professional experience
Solid IT knowledge
Ideally, knowledge of software development, scripting, and interfaces
Practical experience with AI tools, automation solutions, and digital technologies
Experience analyzing, evaluating, and optimizing business and IT processes
Knowledge of process management
Ideally, knowledge of standards and methodologies such as ITIL, ITSM, or Lean Management
Structured and analytical approach to work
Strong communication skills and the ability to bridge the gap between specialist departments and IT
Initiative and excellent communication skills
Understanding of business and financial interrelationships
Ability to evaluate the benefits of initiatives using KPIs

Benefits

Comp & perks

Full-time employment
Remote work