Billing Operations Associate

VSP GLOBAL TRADING

. Prepare and submit clean claims to insurance companies electronically or by paper according to payer guidelines and contract requirements .

Posted 10/14/2026full-timeSan Antonio • Texas • United StatesJuniorMid-Level💰 $15 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Proficient in medical insurance claims billing processes, including claim submission, follow-up, and appeals. Strong organizational and communication skills are essential for maintaining effective relationships and ensuring compliance with HIPAA and company guidelines.

Highest-signal resume keywords

Medical Insurance Claims BillingClaim SubmissionMS Excel ProficiencyCustomer Service FocusHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claim AnalysisClaim Appeals ProcessingData Collection10-Key by TouchMathematical Calculations

Soft Skills

Verbal CommunicationWritten CommunicationOrganizational SkillsProblem-SolvingTeam Collaboration

Tools & Technologies

MS WordInsurance Billing Software

Industry Keywords

Payer GuidelinesBilling TrendsCustomer Account AdjustmentsConfidential Customer InformationPrivacy and Security Guidelines

About the role

Key responsibilities & impact

Prepare and submit clean claims to insurance companies electronically or by paper according to payer guidelines and contract requirements
Analyze and correct first-pass rejected claims for completeness and accuracy before second-pass clean claim submission
Research and perform primary and secondary billing claim status follow-up for assigned insurance plans
Review, evaluate, and process claim appeals through resubmission to insurance carriers with complete supporting documentation
Research and recommend third-party customer account adjustments and write-offs to the Manager based on account collectability
Support store associates in ensuring customer demographics and authorizations are present for clean claim submission
Identify and report claims problems, errors, discrepancies, and billing trends to management
Generate and submit monthly patient balance-due statements based on insurance explanations of benefits
Complete additional essential responsibilities as assigned based on changing business needs

Requirements

What you’ll need

High School Diploma, GED, or equivalent work experience
Zero to one (1) years of experience in medical insurance claims billing preferred
Proficient in MS Excel and Word
10-Key by touch
Well-developed verbal, listening, and phone communication skills
Good written communication skills with the ability to write routine correspondence
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
Ability to define problems, collect data, establish facts, and identify trends
Ability to exercise good judgment and escalate issues appropriately
Strong organizational skills and ability to execute manual detailed tasks
Strong customer service focus and commitment
Ability to establish and maintain effective working relationships within the team
Ability to work well with diverse personalities
Tactful, mature, and flexible
Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis
Ability to initiate immediate interaction, coordination, and collaboration with team members, clients, and customers
Must comply with HIPAA requirements and company privacy and security guidelines
Must protect covered information, cardholder data, and confidential customer information
Must demonstrate a high level of engagement in virtual environments for remote or hybrid roles, including maintaining camera presence during meetings

Benefits

Comp & perks

Remote work arrangement indicated as Work From Home (WFM)
Equal opportunity employment
Reasonable accommodations for individuals with disabilities