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Business Operations Advisor
VSP Vision Care. Serve as a trusted advisor and first point of contact for member businesses and practices seeking strategic guidance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business operations and optometric practices, with a strong ability to analyze P&L statements and deliver data-driven insights. Capable of facilitating training and providing strategic guidance to enhance business performance and optimize workflows.
Highest-signal resume keywords
P&L AnalysisBusiness OperationsOptometric Practice KnowledgeStrategic Problem-SolvingVerbal Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AssessmentData AnalysisPerformance OptimizationFinancial Metrics ComparisonWorkflow Improvement
Soft Skills
Motivating OthersDriving ResultsCollaborationTeachingPresentation Skills
Tools & Technologies
DashboardsWebinarsBusiness Content Creation
Industry Keywords
Optometric PracticesRevenue Cycle ManagementPractice ManagementStrategic PlanningInformation Security Compliance
About the role
Key responsibilities & impact- Serve as a trusted advisor and first point of contact for member businesses and practices seeking strategic guidance
- Conduct initial assessments of business performance, primarily through P&L analysis
- Identify high-level opportunities and challenges across marketing, optical operations, and revenue cycle management
- Facilitate connections between members and specialized advisors for deeper niche support
- Collaborate with internal colleagues to deliver education, resources, and tools
- Conduct initial reviews of member P&L statements to assess business health
- Recognize patterns, inefficiencies, and improvement opportunities in practice management, staffing, and optical operations
- Present dashboards and reports comparing financial and operational metrics with industry benchmarks
- Advise members on general business strategies and recommend next steps for deeper analysis
- Coordinate handoffs and continuity of support with specialized team members
- Provide feedback and resources to improve workflows, optimize performance, and reduce costs
- Research and develop recommendations based on business unit and practice needs
- Analyze metrics and trends to deliver data-driven insights
- Teach or facilitate training sessions, present webinars, and create business content articles
Requirements
What you’ll need- Bachelor’s degree in Business Management or other related fields or equivalent experience
- 6+ years of experience in business operations, with substantial exposure to optometric practices
- Comprehensive understanding of all aspects of an optometric practice
- Ability to perform business assessments and identify areas for deeper analysis and/or profit opportunities
- Analytical and strategic problem-solving and decision-making skills
- Ability to elicit cooperation, motivate others, and drive results without direct authority
- Strong business aptitude to support envisioning work, strategic planning, and measuring results
- Excellent verbal communication and presentation skills
- For remote roles, high engagement in virtual environments, including maintaining camera presence during meetings
- Must comply with information security and privacy policies; employees have access to sensitive personal information
- Subject to pre-employment substance abuse testing
Benefits
Comp & perks- Eligible bonuses and commissions may be included in the compensation package
- VSP Vision benefits are available (specific benefits not detailed in the posting)