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eCommerce Optimization Manager
VSP Vision Care. Formulate and execute an ongoing ecommerce website optimization strategy .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in ecommerce website optimization, focusing on conversion rates, customer engagement, and data-driven marketing strategies. Proficient in collaborating with cross-functional teams to enhance user experience and drive sales performance.
Highest-signal resume keywords
Ecommerce Website OptimizationConversion Rate ImprovementData-Driven Marketing StrategiesB2C Retail ExperienceStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Ecommerce StrategySEO RecommendationsData AnalysisWebsite QA ManagementCustomer Journey TestingSales Performance EvaluationMS Office ProficiencyBrand ManagementDigital Marketing SupportContent Planning
Soft Skills
Detail-OrientedHighly OrganizedProactiveProblem-SolvingLeadership Skills
Industry Keywords
B2C RetailFashion/AccessoriesCustomer ExperienceInformation Security PoliciesPrivacy Policies
About the role
Key responsibilities & impact- Formulate and execute an ongoing ecommerce website optimization strategy
- Plan and execute strategies to improve product and service presentation, consumer engagement, and sales conversion
- Partner with ecommerce, digital marketing, brand management, analytics, market research, and creative teams on strategic plans
- Support site content planning and marketing campaigns with data-driven insights and SEO recommendations
- Optimize the shopper journey to maximize sales and customer satisfaction
- Manage, maintain, and conduct daily QA on the storefront
- Support digital marketing plans and brand-image initiatives
- Align site experience improvements with email, SEM/SEO, social media, and other traffic-driving activities
- Execute website changes with outside agencies and internal teams
- Collaborate with customer service and operational teams to align site content and experience with operations and marketing communications
- Create and share website reports, evaluate satisfaction and sales performance, and recommend optimization tactics
- Develop and execute testing of customer journeys and new ideas to improve user experience, satisfaction, conversion, and average order value
- Work with IT to address technical issues and production needs promptly
Requirements
What you’ll need- Bachelor’s degree in Business, Marketing, or related field or equivalent experience
- 4+ years relevant experience in an ecommerce capacity
- Proven track record of conversion/sales success
- Experience with B2C retail and fashion/accessories is a plus
- Ability to succeed in collaborative and independent work environments
- Strong understanding of branding and customer experience
- Strong communication and problem-solving skills
- Detail-oriented, highly organized, proactive, and able to work independently while contributing to team effort
- Strong leadership and organizational skills
- Proficiency in MS Office
- Ability to exercise discretion and independent judgment
- For remote roles, high engagement in virtual environments, including maintaining camera presence during meetings
- Must comply with pre-employment substance abuse testing
- Employees have access to sensitive personal information and must follow Information Security and Privacy Policies
Benefits
Comp & perks- Eligible bonuses and commissions may be included in the compensation package
- VSP Vision benefits are available (specific benefits not detailed in the posting)
- Remote work arrangement
- Virtual-work support, including camera presence during meetings