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VSP Vision Care

Operations Manager

VSP Vision Care

. Manage centralized operations for Ventures and current and future acquired practices .

Posted 9/25/2026full-timeRemote • United StatesMid-LevelSenior💰 $73,500 - $131,250 per yearWebsite

About the role

Key responsibilities & impact
  • Manage centralized operations for Ventures and current and future acquired practices
  • Manage people, processes, and systems related to central operations
  • Define, plan, implement, and optimize central operational processes, systems, and procedures
  • Collaborate with internal and external business partners to create best-practice operations
  • Oversee implementation, updates, administration, and monitoring of centralized practice management software
  • Oversee management of practices’ prior software until changed
  • Drive care-focused efficiencies, best practices, and high-quality eye care across practices
  • Improve supply chain planning and operations while building business efficiencies and scale
  • Manage continual improvement of supply chain, centralized software and hardware, vendor management, and PMS software
  • Forecast additional employee needs as Ventures grows and expands locations
  • Define, implement, and ensure product price and availability optimization analysis
  • Establish market differentiation through efficiencies, service, patient focus, and expertise
  • Manage within department budget and assess growth needs aligned with practice acquisitions

Requirements

What you’ll need
  • Bachelor’s degree in related field or equivalent experience
  • Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work and managing performance of direct reports
  • Demonstrated knowledge of third-party plan configuration
  • Direct experience in revenue cycle management and insurance credentialing
  • Familiarity with optical industry practices and procedures
  • Demonstrated understanding of point of sales (POS) systems and inventory management
  • Strong business acumen, including experience working with KPIs and other performance metrics
  • Experience in the optometric industry with a strong understanding of optical office flow, optical software, planning and supply chain management
  • Proven experience managing external vendors, employees and products at multiple locations
  • Demonstrated ability to supervise and effectively communicate workplace changes
  • Demonstrated ability to develop plans to accommodate growth
  • Demonstrated ability to analyze and improve work processes
  • Highly organized and able to adapt to quickly changing priorities
  • Self-motivated and driven toward achievement of long-term goals
  • Able to develop, work against, and meet tight and aggressive deadlines and goals
  • Ability to travel 30% of the time
  • For remote or hybrid roles, high engagement in virtual environments, including maintaining camera presence during meetings

Benefits

Comp & perks
  • Eligible bonuses and commissions may be included as part of the compensation package
  • VSP Vision benefits (details linked in posting)