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Senior Accounts Receivable Specialist
VSP Vision Care. Provide Accounts Receivable and Collections services to customers across all supported lines of business .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Accounts Receivable and Collections, with a strong focus on financial operations, data analysis, and customer relationship management. Proficient in resolving billing disputes and ensuring compliance with policies while maintaining data integrity.
Highest-signal resume keywords
Accounts Receivable ManagementData AnalysisProblem-Solving SkillsERP-Based Accounts Receivable ExperienceAccounts Receivable Specialist Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
BillingCash ApplicationReconciliationFinancial OperationsBasic Accounting PrinciplesDocumentationCustomer ResearchTrend AnalysisBilling AdjustmentsPayment Issue Resolution
Soft Skills
Excellent CommunicationInterpersonal SkillsCritical ThinkingMulti-TaskingSolution-Oriented Approach
Tools & Technologies
SAPMS Office Applications
Certifications & Qualifications
Accounts Receivable Specialist Certification
Industry Keywords
Accounts ReceivableCollectionsClient ServicingCash Flow ManagementData IntegrityInformation SecurityPrivacy Compliance
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Provide Accounts Receivable and Collections services to customers across all supported lines of business
- Act as an expert advisor on Accounts Receivable, Collections, client servicing, and financial operations
- Serve as primary contact for internal and external billing and collection inquiries
- Perform billing, cash application, reconciliation, customer research, and exception activities
- Create, review, and recommend documents required for customer billing
- Resolve billing disputes and payment issues using data analysis
- Resolve outstanding aging account balances
- Execute collection activities to maximize cash flow and ensure compliance with policies and controls
- Recommend billing adjustments, write-offs, and customer refunds for management approval
- Prepare billing and reconciliation reports
- Identify at-risk customers and coordinate with Sales, Management, customers, and other business partners
- Analyze customer requirements and recommend membership, structure, and billing solutions
- Track trends indicating system or process issues and escalate them appropriately
- Maintain confidential data integrity and comply with security and privacy policies
- Help onboard and mentor new teammates and flex to support business needs
Requirements
What you’ll need- Two to four years of Account Service or Banking/Accounts Receivable experience or equivalent experience demonstrating the ability to build effective relationships and resolve a variety of issues
- Bachelor’s degree in Accounting, Finance, or related field preferred
- One year of experience working in an ERP-based Accounts Receivable environment preferred
- Active Accounts Receivable Specialist Certification preferred
- Solid understanding of basic accounting principles
- Familiarity with SAP preferred
- Strong problem-solving, documentation, research and resolution, data analysis, and multi-tasking skills
- Critical thinking and analytical, solution-oriented approach
- Ability to perform detailed work with numerical data, analyze data, oversee assigned tasks and projects, make informed decisions, and meet tight deadlines
- Excellent communication and interpersonal skills
- Proficiency in MS Office applications and using data to provide clear, complete reports
- Availability to work within the full range of division hours of operation
- Clean credit history as reported by credit report
- For remote roles, high level of engagement in virtual environments, including maintaining camera presence during meetings
- Ability to comply with information security, privacy, company policies, internal controls, and procedures
Benefits
Comp & perks- Eligible bonuses and commissions
- VSP Vision benefits
- Remote work arrangement
- Equal opportunity employment
- Drug-free workplace
- Pre-employment substance abuse testing