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Wabtec Corporation

Area Technical Support Manager

Wabtec Corporation

. Provide technical leadership and field support for Wabtec OHV Drive Systems across Chile and other assigned territories .

Posted 9/22/2026full-timeRemote • Antofagasta • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical leadership and field support for OHV Drive Systems, with a strong focus on troubleshooting, commissioning, and customer relationship management in mining environments.

Highest-signal resume keywords
Mechanical Engineering DegreeMining Truck Drive Systems ExperienceTechnical Troubleshooting SkillsSalesforce ProficiencyHigh-Altitude Operations Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
CommissioningSystem Data AnalysisEquipment DesignValidationTestingField SupportDiagnostic ToolsEngineering SoftwareTechnical ReportingFailure Investigation
Soft Skills
Excellent CommunicationInterpersonal SkillsCollaborationLeadership
Tools & Technologies
SalesforceServiceMax
Industry Keywords
Mining EnvironmentsRegulatory ComplianceSafety RequirementsContinuous ImprovementOEM Relationships

Tech Stack

Tools & technologies
Assembly

About the role

Key responsibilities & impact
  • Provide technical leadership and field support for Wabtec OHV Drive Systems across Chile and other assigned territories
  • Perform commissioning and startup activities for newly installed OHV Drive Systems following Wabtec Vehicle Test Instructions
  • Diagnose and troubleshoot technical issues through onsite inspections, remote support, and system data analysis
  • Monitor OHV fleet performance, identify root causes of failures, and coordinate corrective actions with engineering and product teams
  • Submit field, commissioning, and technical reports through Salesforce, ServiceMax, and other approved systems
  • Review warranty claims, provide technical assessments, and support failure investigations and component teardown activities
  • Coordinate return shipments of RMA components for factory analysis and resolution
  • Participate in NPI programs and provide field support for new product introductions
  • Develop and maintain relationships with customers, OEMs, distributors, and internal stakeholders
  • Participate in customer meetings, fleet reviews, biweekly OEM meetings, monthly ASM updates, and other business reviews
  • Promote safety, regulatory compliance, One Wabtec culture, and continuous improvement initiatives throughout the assigned territory

Requirements

What you’ll need
  • Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Electronics Engineering, Automation & Control Engineering, or related discipline with a minimum of 3 years of experience supporting mining trucks drive systems; or technical degree, diploma, or equivalent qualification in a related discipline with a minimum of 5 years of relevant field service, technical, or engineering experience involving supporting mining trucks drive systems
  • Experience with mining truck drive systems equipment design, validation, testing, commissioning, and field support
  • Strong technical troubleshooting skills and experience using engineering software, diagnostic tools, and business systems
  • Excellent communication, interpersonal, collaboration, and leadership skills
  • Ability to travel domestically and internationally up to 80% of the time
  • Experience working in active mining environments, including high-altitude operations
  • English proficiency preferred
  • Ability to safely perform work in active mining environments while complying with customer and site safety requirements
  • Compliance with site-specific occupational health requirements for high-altitude operations

Benefits

Comp & perks
  • Employees can work remotely
  • Hybrid work environment requiring a combination of remote work and onsite presence based on business needs
  • Relocation assistance may be provided if eligibility requirements are met
  • Equal Opportunity Employer
  • Workplace accommodation available upon request