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Field Service Technician
Wabtec Corporation. Perform troubleshooting and customer training on new and existing machines .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive mechanical expertise with a focus on troubleshooting, maintenance, and repair of industrial and mobile heavy equipment. Proficient in customer training and relationship building, with strong problem-solving abilities in diverse environments.
Highest-signal resume keywords
Industrial Equipment RepairPLC TroubleshootingPneumatic Systems KnowledgeHydraulic Systems KnowledgeElectrical Systems Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingMechanical AptitudeReading SchematicsInterpreting Technical ProceduresProblem Solving
Soft Skills
Customer Relationship BuildingEffective CommunicationTraining and Advising
Certifications & Qualifications
Valid Driver’s LicenseValid Passport
Industry Keywords
Heavy Equipment MechanicCanBus SystemsContinuous ImprovementField ReportsCustomer Training
About the role
Key responsibilities & impact- Perform troubleshooting and customer training on new and existing machines
- Put new machines into service, including testing and demonstrating equipment at customer sites
- Repair existing equipment at customer sites
- Troubleshoot machines and perform service, maintenance, and repairs
- Travel 70–80% to Canadian and foreign customer locations for machine startup, troubleshooting, repair, and customer training
- Recommend repair parts and product improvements
- Advise and train customers on proper maintenance and operation of Nordco equipment
- Prepare weekly travel expense records and field reports
- Work with engineering and/or production to solve problems with new machines
- Contribute to continuous improvement of equipment and processes
- Work independently and build effective rapport with customers
Requirements
What you’ll need- High School diploma or equivalent
- Minimum of 5 years of experience as an industrial or mobile heavy equipment mechanic
- Associate’s Degree a plus
- PLC and/or CanBus systems troubleshooting training strongly preferred
- General mechanical experience
- Extensive knowledge of pneumatic, hydraulic, and electrical systems
- Ability to read schematics
- Ability to troubleshoot and solve equipment problems
- Mechanical aptitude
- Ability to interpret written, oral, or diagram instructions
- Ability to solve practical problems and deal with variables
- Ability to read and interpret business documents, technical procedures, governmental regulations, and professional journals
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions
- Ability to work with diverse personalities and build strong customer relationships
- Valid driver’s license
- Valid passport
- French speaking preferred
Benefits
Comp & perks- Health, welfare, and retirement benefits
- Annual bonus, if eligible
- Reasonable accommodations for individuals with disabilities
- Remote work option