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Field Service Technician
Wabtec Corporation. Perform troubleshooting and customer training on new and existing machines .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive mechanical expertise with a focus on troubleshooting, repair, and maintenance of industrial and mobile heavy equipment. Proficient in customer training and relationship building, with the ability to interpret technical documents and provide effective solutions in diverse environments.
Highest-signal resume keywords
Industrial Equipment RepairPLC TroubleshootingPneumatic Systems KnowledgeHydraulic Systems KnowledgeCustomer Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mechanical AptitudeTroubleshootingReading SchematicsElectrical Systems KnowledgeGeneral Mechanical ExperienceCanBus Systems KnowledgeProblem SolvingTechnical WritingBusiness Document InterpretationEquipment Maintenance
Soft Skills
Customer Relationship BuildingEffective CommunicationIndependent WorkAdaptabilityTeam Collaboration
Certifications & Qualifications
High School DiplomaValid Driver's LicenseValid Passport
Industry Keywords
Heavy Equipment MechanicRailroad ExperienceField ReportsContinuous ImprovementTravel Requirements
About the role
Key responsibilities & impact- Perform troubleshooting and customer training on new and existing machines
- Put new machines into service, including testing and demonstrating equipment at customer sites
- Repair existing equipment at customer sites
- Troubleshoot machines and perform service, maintenance, and repairs
- Travel 80+% to Canadian and foreign customers’ locations for machine startup, troubleshooting, repair, and customer training
- Recommend repair parts and product improvements to customers
- Advise and train customers on proper maintenance and operation of Nordco equipment
- Prepare weekly travel expense records and field reports
- Work with engineering and/or production to solve problems with new machines
- Contribute to continuous improvement of equipment and processes
- Work independently and build effective rapport with customers
- Work near moving mechanical parts and in environments with fumes, airborne particles, loud noise, and extreme temperatures
- Travel to remote job sites
Requirements
What you’ll need- High School diploma or equivalent
- Minimum of 5 years of experience as an industrial or mobile heavy equipment mechanic
- Associates Degree a plus
- PLC and/or CanBus systems troubleshooting training strongly preferred
- General mechanical experience
- Extensive knowledge of pneumatic, hydraulic, and electrical systems
- Ability to read schematics
- Previous railroad experience a plus
- Ability to troubleshoot and solve equipment problems
- Mechanical aptitude
- Ability to interpret written, oral, or diagram-form instructions
- Ability to solve practical problems and deal with variables in different situations
- Ability to read and interpret business documents, technical procedures, governmental regulations, and professional journals
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions
- Ability to work with diverse personalities and build strong customer relationships
- Valid driver's license
- Valid passport
- French speaking preferred
- Ability to travel 70–80% to foreign and domestic locations
Benefits
Comp & perks- Health, welfare, and retirement benefits
- Annual bonus, if eligible
- Reasonable accommodations for individuals with disabilities