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Field Service Technician
Wabtec Corporation. Troubleshoot and perform customer training on new and existing machines .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive mechanical expertise in troubleshooting, repairing, and maintaining industrial and mobile heavy equipment, with a strong focus on customer training and relationship building. Proficient in interpreting technical documents and schematics, ensuring effective communication and problem-solving in diverse environments.
Highest-signal resume keywords
Industrial Heavy Equipment Mechanic ExperiencePLC TroubleshootingPneumatic Systems KnowledgeHydraulic Systems KnowledgeElectrical Systems Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingRepairing EquipmentMechanical AptitudeReading SchematicsInterpreting Technical ProceduresSolving Practical ProblemsWriting ReportsCustomer TrainingDemonstrating EquipmentContinuous Improvement
Soft Skills
Building Customer RelationshipsEffective CommunicationProblem-SolvingWorking IndependentlyAdapting to Diverse Personalities
Certifications & Qualifications
High School DiplomaValid Driver's LicenseValid Passport
Industry Keywords
CanBus SystemsPneumatic SystemsHydraulic SystemsElectrical SystemsField ReportsCustomer LocationsMachine StartupEquipment MaintenanceTechnical ProceduresBusiness Correspondence
About the role
Key responsibilities & impact- Troubleshoot and perform customer training on new and existing machines
- Put new machines into service, including testing and demonstrating new equipment at customer sites
- Repair existing equipment at customer sites
- Perform service, maintenance, and repairs to restore equipment to proper operation
- Travel 70–80% to Canadian and foreign customer locations for machine startup, troubleshooting, repair, and customer training
- Recommend repair parts and product improvements to customers
- Advise and train customers on proper maintenance and operation of Nordco equipment
- Prepare weekly travel expense records and field reports
- Work with engineering and/or production to solve problems with new machines
- Contribute to continuous improvement of equipment and processes
- Work independently and build effective rapport with customers
Requirements
What you’ll need- High School diploma or equivalent
- Minimum of 5 years of experience as an industrial or mobile heavy equipment mechanic
- Associates Degree a plus
- PLC and/or CanBus systems troubleshooting training strongly preferred
- General mechanical experience
- Extensive knowledge of pneumatic, hydraulic, and electrical systems
- Ability to read schematics
- Ability to troubleshoot and solve equipment problems
- Mechanical aptitude
- Ability to interpret written, oral, or diagram instructions
- Ability to solve practical problems and deal with variables in different situations
- Ability to read and interpret business documents, technical procedures, governmental regulations, and professional journals
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions
- Ability to work with diverse personalities and build strong customer relationships
- Must have a valid driver's license
- Valid passport required
- French speaking preferred
Benefits
Comp & perks- Health benefits
- Welfare benefits
- Retirement benefits
- Annual bonus, if eligible
- Reasonable accommodations for individuals with disabilities