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Field Service Technician
Wabtec Corporation. Perform troubleshooting and customer training on new and existing machines .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive knowledge of pneumatic, hydraulic, and electrical systems, with strong mechanical aptitude and troubleshooting skills. Capable of effectively training customers on equipment operation and maintenance while building strong relationships.
Highest-signal resume keywords
Industrial Equipment Mechanic ExperiencePneumatic System KnowledgeHydraulic System KnowledgeElectrical System KnowledgePLC Troubleshooting Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingEquipment RepairMechanical AptitudeReading SchematicsInterpreting Technical ProceduresWriting ReportsProblem SolvingCustomer TrainingDemonstrating EquipmentContinuous Improvement
Soft Skills
Building Customer RelationshipsEffective CommunicationWorking IndependentlyAdapting to Diverse PersonalitiesPresenting Information
Tools & Technologies
Nordco EquipmentCanBus SystemsPneumatic ToolsHydraulic ToolsElectrical Testing Equipment
Certifications & Qualifications
Valid Driver's LicenseValid Passport
Industry Keywords
Heavy EquipmentIndustrial EquipmentCustomer ServiceField ReportsTravel for Machine Startup
About the role
Key responsibilities & impact- Perform troubleshooting and customer training on new and existing machines
- Put new machines into service, including testing and demonstrating equipment at customer sites
- Repair existing equipment at customer sites
- Perform service, maintenance, and repairs to restore equipment operation
- Travel 70–80% to Canadian and foreign customer locations for machine startup, troubleshooting, repair, and training
- Recommend repair parts and product improvements to customers
- Advise and train customers on proper maintenance and operation of Nordco equipment
- Prepare weekly travel expense records and field reports
- Work with engineering and/or production to solve problems with new machines
- Contribute to continuous improvement of equipment and processes
- Work independently and build effective rapport with customers
Requirements
What you’ll need- High School diploma or equivalent
- Minimum 5 years of experience as an industrial or mobile heavy equipment mechanic
- Extensive knowledge of pneumatic, hydraulic, and electrical systems
- Ability to read schematics
- Ability to troubleshoot and solve equipment problems
- Mechanical aptitude
- Ability to interpret written, oral, or diagram instructions
- Ability to solve practical problems and handle variables in different situations
- Ability to read and interpret business documents, technical procedures, governmental regulations, and professional journals
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions
- Ability to work with diverse personalities and build strong customer relationships
- Valid driver's license
- Valid passport
- French speaking preferred
- PLC and/or CanBus systems troubleshooting training strongly preferred
Benefits
Comp & perks- Health, welfare, and retirement benefits
- Annual bonus, if eligible
- Reasonable accommodations for individuals with disabilities
- Remote work availability