Customer Success Intern

WAE | Sistema de Gestão Educacional

. Support the post-sales team with customer service and follow-up .

Posted 10/2/2026internshipRemote • BrazilEntry Level💰 R$1,200 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective communication abilities while supporting post-sales operations. Proficient in using digital tools and CRM systems to enhance customer satisfaction and engagement.

Highest-signal resume keywords

Customer ServiceCRM System ProficiencyStrong Written CommunicationTeam CollaborationDetail-Oriented

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer SuccessPost-Sales OperationsCustomer Feedback CollectionEngagement ReportingMicrosoft OfficeGoogle Workspace

Soft Skills

ProactiveEager to LearnOrganizedResponsible

Industry Keywords

Business AdministrationCommercial ManagementMarketingEducationCommunications

About the role

Key responsibilities & impact

Support the post-sales team with customer service and follow-up
Collect customer feedback and identify opportunities to improve the customer experience
Assist in preparing customer satisfaction and engagement reports and metrics
Record interactions and requests in the CRM system
Assist with customer communications via email, WhatsApp, and phone calls

Requirements

What you’ll need

Currently enrolled in a higher education program related to the field, from the third semester onward
Accepted programs: Business Administration, Commercial Management, Marketing, Education, Communications, or related fields
Available to work 30 hours per week as an intern
Available to work from 9:00 a.m. to 4:00 p.m., with a one-hour lunch break
Strong written and verbal communication skills
Proactive, eager to learn, and committed to professional development
Ability to work effectively as part of a team
Organized, responsible, and detail-oriented
Comfortable using digital tools and Microsoft Office/Google Workspace
Knowledge of customer service, Customer Success, or post-sales operations
Reside in São Paulo, SP, or the São Paulo metropolitan area
Expected graduation from the first semester of 2028 onward
Willing to work in a hybrid model if the company transitions to this arrangement

Benefits

Comp & perks

Courses and training
Birthday day off
Potential for a permanent position after the internship