Claims Specialist

Walbec Group

. Investigate Owned Property, Equipment, Builder's Risk, and other assigned claims of simple to moderate complexity.

Posted 9/15/2026full-timeWaukesha • Wisconsin • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims investigation, evaluation of insurance coverage, and effective communication with stakeholders. Proficient in managing multiple claims while ensuring accurate documentation and adherence to organizational policies.

Highest-signal resume keywords

Claims InvestigationInsurance Coverage EvaluationRisk Management Information SystemsMicrosoft Office ProficiencyAnalytical Problem-Solving

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims Handling PrinciplesProperty Claims ManagementBuilder's Risk ClaimsMulti-Line Claims HandlingReserving MethodologyDocumentation AccuracySubrogation PursuitContractual Provisions ReviewDamage EvaluationRecovery Practices

Soft Skills

Strong Communication SkillsInterpersonal SkillsOrganizational SkillsAttention to DetailJudgment and Accountability

Tools & Technologies

Origami Risk Management Information SystemMicrosoft Office

Industry Keywords

Claims ManagementInsurance PoliciesLiability AssessmentProject DocumentationSite Inspections

About the role

Key responsibilities & impact

Investigate Owned Property, Equipment, Builder's Risk, and other assigned claims of simple to moderate complexity.
Conduct thorough claim and incident investigations.
Communicate with Safety, Project Managers, field personnel, and internal departments to obtain claim information and supporting documentation.
Document and maintain complete and accurate claim files, including associated costs, in the Origami Risk Management Information System.
Establish timely and adequate reserves according to the organization's reserving philosophy and methodology.
Evaluate insurance coverage, liability, damages, contractual responsibility, and claim value.
Review insurance policies, contracts, deductibles, coverage provisions, and project documentation.
Secure reports, claim forms, estimates, invoices, photographs, receipts, and other supporting documentation.
Review bills, estimates, invoices, and receipts for accuracy, reasonableness, and relevance.
Coordinate site inspections when necessary.
Develop repair, replacement, mitigation, or resolution strategies with internal and external parties.
Monitor claim activity and follow up to ensure timely resolution.
Identify, investigate, and pursue recovery opportunities, including subrogation.
Maintain follow-up regarding documentation, payments, reimbursements, and recovery efforts.
Apply claims-handling principles when evaluating coverage, liability, damages, and recovery opportunities.
Maintain confidentiality of claim, employee, project, and company information.
Provide cross-coverage for Workers' Compensation, General Liability, Auto Liability, and Auto Physical Damage claims as necessary.
Report to the Claims Manager.

Requirements

What you’ll need

Bachelor's degree or a minimum of three years of equivalent relevant work experience.
Prior experience handling property, equipment, Builder's Risk, or multi-line claims preferred.
Working knowledge of insurance coverage, claims investigation, reserving, damages evaluation, and recovery practices.
Ability to review and apply relevant insurance policy and contractual provisions.
Experience with Risk Management Information Systems, Origami, preferred.
Strong proficiency in Microsoft Office applications.
Strong analytical, organizational, and problem-solving skills.
Strong written and verbal communication skills.
Strong interpersonal skills and the ability to work effectively with internal and external business partners.
Ability to manage multiple priorities and demanding assignments in a fast-paced environment.
Ability to exercise sound judgment, maintain established timelines, and meet applicable deadlines.
Ability to work independently while appropriately escalating complex coverage, liability, contractual, or claim-handling issues.
High level of discipline and a strong sense of responsibility and accountability.
Consistent attention to detail and commitment to maintaining complete and accurate claim documentation.
Valid driver's license and ability to meet applicable company insurability standards.

Benefits

Comp & perks

Competitive compensation aligned with industry standards
Employer Paid Medical Plan with HRA contribution (eligibility requirements)
Dental, Vision, and Life Insurance
Flex Spending Account (FSA)
Employee Assistance Program (EAP)
Company-paid short and long-term disability coverage
Paid parental leave
Generous PTO and paid holidays
Profit sharing
Robust Walbec training and professional development program
Ongoing career growth opportunities