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Senior Cloud Services Engineer
Walker & Dunlop. Design, implement, and maintain scalable, secure, and highly available cloud infrastructure supporting enterprise collaboration, monitoring, and security platforms including Microsoft Azure, Amazon Web Services, Microsoft Office 365, Microsoft Purview, Box, and Cisco Email Security (Ironport) .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and maintaining scalable cloud infrastructure, with a strong focus on Microsoft Azure, AWS, and enterprise SaaS integrations. Proficient in data governance, compliance, and operational efficiency within cloud environments.
Highest-signal resume keywords
Microsoft AzureAmazon Web ServicesCloud Infrastructure ArchitectureData GovernanceServiceNow
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cloud ServicesSystems AdministrationInfrastructure ArchitectureNetworkingIdentity ManagementDisaster RecoveryBusiness ContinuityOperational ProceduresTechnical Incident ResolutionAutomation
Soft Skills
Excellent CommunicationOwnershipTeam CollaborationPatienceProblem-Solving
Tools & Technologies
Microsoft Office 365Microsoft PurviewBoxCisco Email SecuritySolarWinds ObservabilityJiraConfluence
Certifications & Qualifications
Information Security Certifications
Industry Keywords
Real-Estate DomainCompliance StandardsGovernance StandardsOperational Best Practices
Tech Stack
Tools & technologiesAWSAzureCloudServiceNow
About the role
Key responsibilities & impact- Design, implement, and maintain scalable, secure, and highly available cloud infrastructure supporting enterprise collaboration, monitoring, and security platforms including Microsoft Azure, Amazon Web Services, Microsoft Office 365, Microsoft Purview, Box, and Cisco Email Security (Ironport)
- Manage and optimize enterprise cloud services and SaaS platforms for reliability, performance, and availability
- Evaluate complex infrastructure challenges, recommend technical solutions, and implement improvements to cloud services, system performance, and operational efficiency
- Automate provisioning, configuration, and management of cloud resources
- Use monitoring and observability solutions such as SolarWinds Observability Self-Hosted to detect performance issues and service disruptions
- Support enterprise data governance and compliance initiatives using tools such as Microsoft Purview
- Lead investigation and resolution of complex technical incidents, conduct root cause analysis, and implement operational improvements
- Partner with Information Security to ensure infrastructure platforms and SaaS services meet security policies, regulatory requirements, and governance standards
- Use ServiceNow, Jira, and Confluence for work tracking, operational documentation, and knowledge sharing
- Contribute to infrastructure standards, cloud architecture guidelines, and operational best practices
- Mentor junior engineers and team members
- Develop and maintain infrastructure architecture documentation, operational procedures, and system configurations
- Participate in an on-call rotation for 24/7 infrastructure support
- Perform other duties as assigned
Requirements
What you’ll need- 8+ years of progressively responsible experience in IT infrastructure, systems administration, cloud services, or related technical disciplines
- Bachelor’s degree in computer science or related field, or equivalent practical experience
- Strong understanding of Azure, AWS, and related cloud technologies
- Ability to maintain documentation for infrastructure architecture, operational procedures, and system configurations
- Strong understanding of cloud infrastructure architecture, networking, identity management, and enterprise SaaS integrations
- Knowledge of data governance, compliance, and information lifecycle management practices within cloud environments
- Knowledge of disaster recovery and business continuity principles
- Understanding of information security certifications and audits
- Excellent verbal and written communication skills
- Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
- Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders
- Experience in real-estate domain a plus
Benefits
Comp & perks- Up to 83% subsidized medical payroll deductions
- Competitive dental and vision benefits
- 401(k) + match
- Pre-tax transit and commuting benefits
- Robust health and wellness program with cash rewards and health resources
- Paid maternity and parental leave
- Other family paid leave programs
- Company-paid life, short-term disability, and long-term disability insurance
- Health Savings Account
- Healthcare and Dependent Care Flexible Spending Accounts
- Career development opportunities
- Volunteer hours and donation matching
- Opportunity to join one of Fortune Magazine’s Great Places to Work winners