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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in generative and contextual AI, including LLMs and AI architectures, while effectively guiding enterprise customers through solution design and deployment. Proven ability to communicate complex technical concepts to diverse audiences and build strong relationships as a trusted AI advisor.
Highest-signal resume keywords
Generative And Contextual AISaaS ExperienceSolution ArchitectureTechnical DemonstrationsEnterprise Technology Environments
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AI ArchitecturesDeployment ModelsPrompt DevelopmentEnterprise Security ConsiderationsTechnical Proofs Of ConceptSolution DesignCustomer EvaluationsTechnical WalkthroughsCustomer Feedback SynthesisAI Strategies
Soft Skills
CommunicationJudgmentOwnershipRelationship BuildingFeedback Sharing
Industry Keywords
PresalesSales EngineeringConsultingTechnical SupportCustomer Events
About the role
Key responsibilities & impact- Partner with Account Executives and Presales teams across the Americas in customer evaluations of WalkMe AI
- Lead AI-focused discovery sessions and answer technical and architectural questions
- Guide customers through solution design considerations
- Build, customize, and deliver product demonstrations communicating WalkMe AI's value
- Manage technical proofs of concept remotely and onsite
- Coordinate with Engineering and Support teams when needed
- Develop technical relationships with customer stakeholders as a trusted AI advisor
- Support escalations and complex technical discussions
- Participate in customer events, executive briefings, and internal enablement sessions
- Share structured feedback on product gaps, market trends, and customer needs with internal teams
- Support customers in evaluating, adopting, and scaling WalkMe AI
- Align customer AI strategies, architectures, and business objectives with WalkMe's AI capabilities
Requirements
What you’ll need- Strong experience with generative and contextual AI, including LLMs, AI architectures, deployment models, prompt development, and enterprise security considerations
- Minimum of 7–8 years of experience in SaaS, working with enterprise customers in presales, sales engineering, consulting, or solution architecture
- AI-first approach to work, using AI tools thoughtfully while applying judgment and ownership
- Ability to interpret and articulate complex technical concepts to audiences ranging from engineers to executive stakeholders
- Experience designing and delivering demonstrations and technical walkthroughs for technical and non-technical audiences
- Strong understanding of enterprise technology environments and the business context for evaluating and deploying AI solutions
- Ability to synthesize customer feedback and communicate insights to Product Management and Engineering teams
Benefits
Comp & perks- Hybrid work schedule combining remote work and onsite collaboration
- Inclusive programs and initiatives including equal pay and employee resource groups
- Holistic benefits
- Professional development and career development opportunities through the Career Compass offering
- Quarterly wellness reimbursements
- Daily BrightBreaks
- Annual Wellness Month every July
- Health coverage options, where applicable
- Generous annual leave policy tailored to regional standards
- RefreshMe Days throughout the year
- Robust retirement contributions
- Opportunity to work with cutting-edge technology following SAP's acquisition of WalkMe