Senior Solution Advisor

WalkMe™

. Act as the conduit between Sales and Delivery to translate customers' business vision and strategy into solutions .

Posted 9/23/2026full-timeSingapore • SingaporeSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in SaaS and enterprise software solutions, with a strong ability to assess customer needs and deliver tailored technical solutions. Proficient in creating compelling presentations and engaging diverse audiences while maintaining strong technical relationships with stakeholders.

Highest-signal resume keywords

10+ Years SaaS ExperienceTechnical Pre-Sales ExpertiseSolution ArchitecturePublic Speaking SkillsSAP and Salesforce Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solution DocumentationTechnical SpecificationsWeb TechnologiesHTMLCSSJQueryMobile TechnologiesService ManagementIntegration ExperienceOutcome-Driven Solutions

Soft Skills

Excellent Communication SkillsAdaptabilityTeam Player MindsetSelf-Learning AbilityProblem-Solving Skills

Tools & Technologies

Salesforce (SFDC)SAP ProductsDemo EnvironmentsTechnical POCsDiscovery Strategies

Industry Keywords

Enterprise SoftwareTechnical RelationshipsSales ProcessCustomer EvaluationsBusiness Vision

Tech Stack

Tools & technologies

jQuerySFDC

About the role

Key responsibilities & impact

Act as the conduit between Sales and Delivery to translate customers' business vision and strategy into solutions
Guide the technology evaluation portion of the sales process
Work with strategic clients and develop strong technical relationships with stakeholders
Express the value of WalkMe products and solutions in relation to customer needs
Drive technical relationships throughout evaluations and support sales opportunities
Support Account Executives during customer evaluations by answering technical questions, troubleshooting development/configuration issues, and managing escalations
Plan and execute discovery strategies to uncover business problems tied to revenue, cost, and risk
Create and deliver solution demonstrations, including custom demos, both onsite and remotely
Scope, install, configure, and troubleshoot solutions; define success criteria and manage technical POCs
Whiteboard business concepts and technical architectures
Deliver executive-level value pitches and lead technical discussions with IT and development teams
Provide technical specifications, requirements, and solution documentation
Collaborate with customers and internal teams to architect solutions
Relay customer feedback to Product Management and Engineering to influence roadmap enhancements
Speak at field events and contribute blogs and demo-inspired webinars
Share knowledge and best practices, work in a team, and operate independently when required
Travel may be required
Report to the Director of Solution Advisory

Requirements

What you’ll need

Minimum of 10 years of experience in SaaS working with enterprise customers in technical pre-sales, Solution Advisor, Sales Engineer, or post-sale functional/technical consultant roles, or equivalent
Strong practical experience and achievements with enterprise software products or services
Service Management and/or integration experience strongly preferred
Proven ability to assess requirements, identify business problems, and design/demonstrate outcome-driven solutions
Ability to deliver compelling presentations and engage in public speaking with diverse audiences
Ability to interpret and articulate complex technical information to audiences with varying technical depth
Experience building and presenting demo environments to engineers through C-level executives
Experience with SAP products and CRM systems such as Salesforce (SFDC) preferred
Direct and digital sales activity experience is a plus
Excellent verbal and written communication skills
Ability to self-learn new technologies and discuss new tools and trends
Adaptability in a fast-moving environment and strong team-player mindset
Bachelor’s degree in an IT, business, or sales-related field, or equivalent experience
Deep understanding of enterprise technologies and business context
Preferred technical knowledge: Web Technologies, HTML, CSS, jQuery, and Mobile Technologies

Benefits

Comp & perks

Hybrid work schedule combining remote work with onsite connections and collaboration
Inclusive programs and initiatives including equal pay and employee resource groups
Professional development and career development opportunities through the Career Compass offering
Quarterly wellness reimbursements
Daily BrightBreaks
Annual Wellness Month every July
Health coverage options, where applicable
Generous annual leave policy tailored to regional standards
RefreshMe Days throughout the year
Robust retirement contributions, with region-specific offerings
Opportunities to work with cutting-edge technology following SAP's acquisition of WalkMe