Manager, Growth Insights – Performance

Warner Bros. Discovery

. Establish and maintain a timely, trusted view of ticket sales, attendance, revenue, booking pace, conversion, average order value, per-capita spend, retail performance and marketing effectiveness across relevant Americas businesses and partners .

Posted 10/3/2026full-timeBurbank • California • United StatesMid-LevelSenior💰 $95,900 - $178,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business analytics, revenue management, and marketing effectiveness, with a strong focus on KPI definition, performance reporting, and data quality governance. Proven ability to translate complex data into actionable insights that drive revenue and attendance growth.

Highest-signal resume keywords

Business AnalyticsKPI DefinitionAdvanced Excel SkillsTableauSQL

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business IntelligenceRevenue ManagementForecastingData Quality ControlsMarketing AnalyticsCustomer SegmentationAttributionConversion FunnelsPerformance ReportingScenario Planning

Soft Skills

Executive CommunicationStakeholder ManagementCuriosityJudgmentInfluencing

Tools & Technologies

TableauPower BILookerCRM SystemsWeb Analytics

Industry Keywords

EntertainmentAttractionsHospitalityTravelTicketingRetailConsumer BusinessesMulti-Location Environments

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Establish and maintain a timely, trusted view of ticket sales, attendance, revenue, booking pace, conversion, average order value, per-capita spend, retail performance and marketing effectiveness across relevant Americas businesses and partners
Define business questions, KPI hierarchy, data definitions, source-of-truth rules and reporting requirements
Develop and deliver daily, weekly, monthly and seasonal performance reporting
Identify trends, root causes, emerging risks and actionable opportunities
Segment performance by experience, product, audience, channel, geography, visit date, promotion and customer cohort
Own or coordinate attendance, ticket-sales and revenue pacing views and forecast inputs
Analyze historical demand, advance bookings, seasonality, visitation, market conditions, promotions, product mix and operational capacity for scenario planning
Quantify gaps to plan and recommend actions across media, CRM, offers, partnerships, pricing inputs and operational availability
Assess new launches, seasonal activations, upsell opportunities, repeat visitation and retail initiatives
Lead the weekly cross-functional Growth War Room
Translate analysis into recommended actions, assign owners and timelines, document decisions and track results
Prepare executive-ready performance updates and business reviews
Support annual planning, budget discussions and in-season trade-offs
Develop a measurement framework across awareness, engagement, conversion, upsell and repeat visitation
Partner with Marketing, agency teams and Technology to improve campaign tagging, attribution, website funnel visibility, abandonment reporting and cross-channel measurement
Evaluate channel effectiveness, audience performance, customer acquisition cost, return on ad spend, incrementality and first-party audience contribution
Prioritize and assess A/B tests across creative, messages, offers, audience segments, landing pages and customer journeys
Own performance-reporting requirements and prioritize dashboards, integrations and analytics capabilities
Validate reporting outputs, reconcile discrepancies across ticketing, web, media, CRM, finance and partner systems, and establish data-quality governance
Develop guest and customer insights covering audience segments, acquisition patterns, visit frequency, purchase behavior and lifetime-value indicators
Ensure measurement approaches, first-party data use, tagging and privacy-approved pixels or conversion APIs comply with WBD requirements
Partner with Marketing, Finance, Operations, Technology, Research and external partners

Requirements

What you’ll need

5-8 years of relevant experience in business analytics, growth strategy, commercial performance, business intelligence, revenue management, marketing analytics or a related field
Demonstrated success translating complex sales, customer and marketing data into clear recommendations that improve revenue, attendance, conversion or investment effectiveness
Strong experience defining KPIs, reporting requirements, forecasting inputs, data-quality controls and cross-functional performance operating cadences
Advanced Excel skills
Experience with business-intelligence platforms such as Tableau, Power BI or Looker
Working knowledge of SQL, web analytics and data-warehouse concepts preferred
Understanding of marketing measurement, attribution, campaign tagging, conversion funnels, customer segmentation and structured test-and-learn approaches
Excellent executive communication, stakeholder-management and facilitation skills
Experience in entertainment, attractions, hospitality, travel, ticketing, retail, consumer businesses or multi-location environments strongly preferred
Strong data accuracy, consistency and business relevance focus
Ability to investigate root causes before drawing conclusions
Ability to connect analytical insight to commercially practical action and follow through on measurable outcomes
Ability to influence effectively without direct authority and constructively challenge assumptions across functions
Curiosity, sound judgment and a bias toward action in a fast-moving, evolving portfolio
Ability to comply with WBD privacy, security and data-governance requirements

Benefits

Comp & perks

Health insurance coverage
Employee wellness program
Life and disability insurance
Retirement savings plan
Paid holidays and sick time
Vacation
Annual bonuses
Short- and long-term incentives
Program-specific awards
Career defining opportunities
Tools to explore and grow into your best selves