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Director of Strategic Operations
Washington State Nurses Association. Partner with the Executive Director and senior leaders to set strategic and annual priorities .
Posted 10/15/2026full-timeTukwila • Washington • United StatesLead💰 $165,000 - $250,000 per yearWebsite
About the role
Key responsibilities & impact- Partner with the Executive Director and senior leaders to set strategic and annual priorities
- Translate organizational priorities into clear plans, timelines, and accountabilities across departments
- Design and manage complex, organization-wide projects involving strategic priorities, organizational change, member engagement, campaigns, and events
- Translate Board of Directors and Labor Executive Council decisions into actionable goals, performance measures, and project plans
- Develop tools and routines to track progress, surface barriers, and support problem-solving
- Build mechanisms connecting Board direction, member priorities, and staff work while reducing silos
- Provide executive-level leadership for IT, membership and business operations, and related office services
- Integrate justice, equity, diversity, and inclusion principles into strategic planning, governance, and cross-department initiatives
- Lead or coordinate strategic operational initiatives and change efforts across departments and stakeholders
- Oversee strategic and annual planning processes, including stakeholder engagement and outcomes tracking
- Structure governance calendars, agendas, materials, and follow-up for the Board and Labor Executive Council
- Design and maintain project management frameworks, including charters, timelines, milestones, and communication plans
- Facilitate project team meetings, remove obstacles, and maintain alignment with WSNA’s mission and member needs
- Partner with Finance on budget development and monitoring
- Guide operational improvement projects, business-office process documentation, and policy/legal/contractual alignment
- Supervise assigned leaders and staff, including the Director of IT and Business Operations and Executive Assistant
- Report to and serve as a key advisor and thought partner to the Executive Director
Requirements
What you’ll need- Bachelor’s degree in public administration, business, nonprofit management, public policy, or a related field; or a combination of education and experience
- 5–7+ years of progressively responsible experience in executive-level leadership, strategy, or project management roles in a union, professional association, advocacy, political, or related organization
- Demonstrated success designing and implementing strategic plans and complex, multi-stakeholder projects in a multifaceted organization
- Prior supervisory experience, including leading professional staff and working effectively across teams and functions
- Strong strategic thinking and analytical skills, with the ability to synthesize information and offer clear, actionable recommendations
- Advanced project management skills: planning, prioritization, risk management, and facilitation of cross-functional teams
- Excellent written and verbal communication skills, with the ability to communicate in challenging, high-stakes, and diverse situations
- Demonstrated ability to build trusting relationships
- Familiarity with union, labor, and legislative environments
- Commitment to WSNA’s mission and the values of organized labor, professional nursing, justice, equity, diversity, and inclusion
- Proficiency with office productivity tools, project management software, and member or customer relationship management systems
- Travel and attendance at WSNA events, meetings, and labor actions required
- Valid Washington driver’s license and access to an operational, currently insured motor vehicle required
- Resume and brief cover letter required
Benefits
Comp & perks- Hybrid work with the opportunity to work remotely part time
- Travel and attendance at WSNA events, meetings, and labor actions
- Equal opportunity workplace
- Reasonable accommodations for qualified individuals with disabilities and applicants needing hiring-process assistance