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WashU IT

Analyst II, Epic EHR Application – Beacon

WashU IT

. Configure, modify, test, and maintain Epic and other Clinical applications .

Posted 11/9/2026full-timeRemote • United StatesJuniorMid-Level💰 $65,900 - $112,700 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in configuring, modifying, testing, and maintaining Epic and other clinical applications, while providing second-tier support and ensuring system integrity and performance. Strong ability to build collaborative relationships with clinical and technology teams to enhance application functionality and resolve issues.

Highest-signal resume keywords
Epic CertificationApplication ConfigurationSecond-Tier SupportApplication TestingIncident Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Application ConfigurationApplication TestingSystem Integrity MaintenancePerformance Statistics CollectionSoftware Configuration DesignTest Plan DevelopmentTest Case ExecutionIssue ResolutionApplication MaintenanceConfiguration Modification
Soft Skills
Relationship BuildingCollaborationProblem SolvingCommunicationPrioritization
Certifications & Qualifications
Epic Certification
Industry Keywords
Clinical ApplicationsEnd User SupportIncident Management ProceduresApplication PerformanceOn-Call Rotation

About the role

Key responsibilities & impact
  • Configure, modify, test, and maintain Epic and other Clinical applications
  • Build collaborative relationships with hospital leadership, clinical department users, technology, and corporate departments
  • Perform complex build and configuration tasks and resolve advanced issues
  • Provide second-tier support to end users
  • Maintain system integrity and reliable application availability and performance
  • Design, verify, document, amend, and refactor complex software configurations for deployment
  • Contribute to selecting software configuration methods, tools, and techniques
  • Participate in reviews of own work and lead reviews of colleagues' work
  • Investigate and resolve application issues
  • Collect application performance statistics and perform application maintenance
  • Develop and execute test plans and test cases
  • Collaborate across product, systems, or service design and development parties to ensure comprehensive test coverage
  • Analyze and report on test activities, results, issues, and risks
  • Evaluate design options and prototypes to obtain user feedback
  • Handle, prioritize, diagnose, investigate, escalate, document, and close incidents
  • Contribute to testing and improving incident management procedures
  • Participate in an after-hours on-call rotation as assigned

Requirements

What you’ll need
  • High school diploma or equivalent high school certification or combination of education and/or experience
  • 2 years of relevant experience
  • Epic Certification - Epic Systems required within 6 months of hire
  • Ability to configure, modify, test, and maintain Epic and other Clinical applications
  • Ability to provide second-tier support to end users
  • Ability to perform application configuration, applications support, application testing, clinical applications, IT documentation, relationship building, and resolution management
  • May be part of an after-hours on-call rotation

Benefits

Comp & perks
  • Up to 22 days of vacation
  • 10 recognized holidays
  • Sick time
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance
  • Free Metro transit U-Pass for eligible employees
  • Defined contribution 403(b) Retirement Savings Plan with employee and university contributions starting at 7%
  • Wellness challenges
  • Annual health screenings
  • Mental health resources
  • Mindfulness programs and courses
  • Employee assistance program (EAP)
  • Financial resources
  • Access to dietitians
  • 4 weeks of caregiver leave to bond with your new child
  • Family care resources
  • Tuition coverage for the employee and family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with the university