Billing/Scheduling Associate III – Dermatology

WashU IT

. Obtain insurance information and referral forms and counsel patients on financial assistance .

Posted 10/2/2026full-timeSt. Louis • Missouri • United StatesJuniorMid-Level💰 $21 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient scheduling, registration, and financial assistance while ensuring compliance with healthcare standards. Proficient in managing office functions and coordinating staff activities to enhance operational efficiency.

Highest-signal resume keywords

Epic EHRManaged Care OperationsMedical TerminologyData EntryTelephone Communications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryMedical TerminologyEpic EHRManaged Care OperationsCompliance with OSHA Standards

Soft Skills

Patient AdvocacyCommunicationTeam CoordinationProblem Solving

Industry Keywords

Patient SchedulingFinancial AssistanceQuality ImprovementStaff TrainingRegulatory Compliance

About the role

Key responsibilities & impact

Obtain insurance information and referral forms and counsel patients on financial assistance
Schedule and register patients by phone or email
Provide support for moderately complex situations
Potentially serve as lead Billing Associate by planning, organizing, directing and assisting scheduling team activities
Coordinate office functions and perform specialized/technical duties with minimal supervision
Serve as liaison among staff, patients, healthcare professionals and the general public while advocating for patient needs
Monitor staff performance to ensure quality care and compliance with practice standards
Monitor appointment scheduling, registration review, pre-arrival processes and documentation
Triage patient calls, tasks and emails with physicians and appropriate personnel
Manage providers' schedules, scheduling templates and master schedules
Coordinate training, interoffice activities, schedules, programs, policy/procedure changes and administrative needs
Coordinate staff vacations, coverage, timesheets and accruals
Plan and deliver orientation and staff training/development
Coordinate ordering and monitoring of supplies, equipment, mail and operational services
Provide backup staffing during peak times, vacations and illnesses
Collect patient demographics and insurance registration information
Prepare custom reports
Participate in quality improvement activities
Perform other assigned duties

Requirements

What you’ll need

High school diploma or equivalent high school certification or combination of education and/or experience
5 years of relevant experience
Computer Literacy
Data Entry
Epic EHR
Managed Care Operations
Medical Terminology
Telephone Communications
Compliance with OSHA, state and federal regulatory sources/standards
Must maintain required skills/competencies and participate in in-services, staff programs, continuing education and cross-training programs
No specific certification/professional license required
Driver's license is not required

Benefits

Comp & perks

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution 403(b) Retirement Savings Plan, with employee and university contributions starting at 7%
Wellness challenges
Annual health screenings
Mental health resources
Mindfulness programs and courses
Employee assistance program (EAP)
Financial resources
Access to dietitians
4 weeks of caregiver leave to bond with a new child
Family care resources
Tuition coverage for the employee and family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years