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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating surgical prehabilitation programs, managing patient enrollment and education, and supervising clinical staff. Proficient in utilizing tracking tools and maintaining patient records while ensuring compliance with established protocols.
Highest-signal resume keywords
Patient Enrollment CoordinationClinical Office ExperienceSupervision and TrainingDocumentation in Epic and REDCapPatient Education and Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient AssessmentIndividualized PlanningProgress MonitoringOperational ReportingWorkflow Improvement
Soft Skills
CommunicationProblem-SolvingTeam Collaboration
Tools & Technologies
EpicREDCapFitbit
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Surgical PrehabilitationPatient Care CoordinationQuality AssuranceRisk Management
About the role
Key responsibilities & impact- Coordinate daily operations of the Surgical Prehabilitation and Readiness (SPAR) program
- Coordinate patient enrollment, education, follow-up, referrals, documentation, and program supplies
- Serve as a central contact for patients and the care team
- Coordinate patient participation from enrollment through the preoperative period
- Support patient assessment, individualized planning, and progress monitoring within established protocols
- Provide approved patient education and resources
- Help patients and families set up and use program technology, including Fitbits, and troubleshoot routine issues
- Coordinate referrals and connect patients with care-team resources
- Document participation and progress in Epic, REDCap, and other tracking tools
- Track enrollment, Fitbit distribution and returns, and operational reporting information
- Supervise the SPAR medical assistant, including assignments, training, guidance, and performance feedback
- Order, inventory, assemble, and distribute program materials and coordinate supply shipments and device returns
- Respond to patient calls and messages and facilitate communication among surgical teams, SPAR staff, and partners
- Identify workflow and service improvements
- Maintain patient accounts, records, equipment, supplies, policies, procedures, quality assurance, and risk management activities
- Provide reports and analysis and assist with clerical tasks as needed
Requirements
What you’ll need- High school diploma or equivalent high school certification or combination of education and/or experience
- 5 years of clinical office experience, including supervision
- Must complete pre-employment screening, including criminal background check and applicable additional checks
- All offers are contingent upon successful completion of required screening
Benefits
Comp & perks- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution 403(b) Retirement Savings Plan, with university contributions starting at 7%
- Wellness challenges
- Annual health screenings
- Mental health resources
- Mindfulness programs and courses
- Employee assistance program (EAP)
- Financial resources
- Access to dietitians
- 4 weeks of caregiver leave to bond with a new child
- Family care resources for continued childcare needs
- Adult care resources
- Tuition coverage for employees and family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years
