Coordinator, Patient Safety and Quality – Obstetrics and Gynecology

WashU IT

. Provide primary oversight, responsibility, and sustainment for patient safety, quality, regulatory compliance, patient satisfaction, and performance improvement activities .

Posted 10/26/2026full-timeSt. Louis • Missouri • United StatesMid-LevelSenior💰 $65,900 - $112,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient safety, quality improvement, and regulatory compliance, with a strong focus on data analysis and performance measurement. Capable of developing and implementing strategic plans to enhance patient satisfaction and safety outcomes.

Highest-signal resume keywords

Patient Safety OversightQuality Improvement ManagementData Analysis SkillsPerformance Improvement ProjectsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisQuality ImprovementPatient Safety Program DevelopmentPerformance MeasurementInternal AuditsData Collection MethodsData InterpretationEpic EHRRoot Cause AnalysisProject Administration

Soft Skills

Highly Developed Interpersonal SkillsAnalytical ThinkingFacilitation SkillsProfessional EtiquetteWorking Independently

Tools & Technologies

Event Reporting System (ERS)

Certifications & Qualifications

Certified Professional In Healthcare Quality (CPHQ)Certified Professional In Patient Safety (CPPS)

Industry Keywords

Regulatory CompliancePatient SatisfactionPerformance ImprovementClinical PoliciesQuality MeasurementBenchmarking Initiatives

About the role

Key responsibilities & impact

Provide primary oversight, responsibility, and sustainment for patient safety, quality, regulatory compliance, patient satisfaction, and performance improvement activities
Develop and monitor the strategic plan for establishing and deploying a patient safety and quality program
Facilitate alignment between patient safety and quality strategic plans
Review, investigate, and analyze patient safety events and recommend interventions
Organize cross-service quality teams to review processes, analyze results, and implement quality improvement plans
Manage and assist with performance improvement projects
Establish operational performance measurements and monitor key performance indicators
Review quality and patient safety data to identify high-risk areas and support quality improvement plans
Conduct internal audits and provide feedback for improvement
Assist with clinical policies, procedures, and regulatory plans
Manage the Event Reporting System (ERS), including developing and sustaining a patient safety and quality review team
Provide ERS user training and serve as a resource
Support physician peer review processes and the Clinician Support Program
Participate in and facilitate patient safety, quality, debrief, root cause analysis, and performance improvement meetings
Share best practices, tools, and materials and champion implementation
Provide staff education on patient safety and quality outcomes
Disseminate safety, quality, and performance improvement information
Participate in clinical rounding with caregivers and frontline staff
Maintain knowledge of safety and quality measurement and benchmarking initiatives
Develop and deliver safety, quality, and performance improvement presentations
Promote participation in patient safety, quality, and other surveys
Coordinate and compile data from internal and external sources
Provide feedback on information technology infrastructure supporting performance and quality improvement systems
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree
3 years of relevant experience
Skills in Communication, Data Analysis, and Facilitation
No specific certification/professional license is required
Master's degree preferred
Preferred certifications include Certified Professional In Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CPPS), or Registered Nurse - Missouri Division of Professional Registration
Preferred skills include Analytical Thinking, Complex Care Management, Confidentiality, Data Collection Methods, Data Format, Data Interpretations, Data Presentations, Epic EHR, Highly Developed Interpersonal, Performance Improvements, Professional Etiquette, Professional Judgement, Project Administration, Social Interaction, and Working Independently
Driver's license is not required
External candidates receiving an offer must complete applicable pre-employment screening

Benefits

Comp & perks

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution 403(b) Retirement Savings Plan with employee and university contributions starting at 7%
Wellness challenges
Annual health screenings
Mental health resources
Mindfulness programs and courses
Employee assistance program (EAP)
Financial resources
Access to dietitians
4 weeks of caregiver leave to bond with your new child
Family care resources for continued childcare needs
Adult care resources
Tuition covered for the employee and family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years