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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in insurance billing and collections, ensuring timely payment and accurate account management. Proficient in using Epic and other system tools for efficient claim processing and resolution.
Highest-signal resume keywords
Insurance BillingMedical CollectionsEpic System ProficiencyBookkeeping ExperienceQuality Assurance Standards
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance Follow-UpClaim SubmissionInvoice ResolutionAccount ReviewPayment Processing
Soft Skills
Interpersonal CommunicationProblem-SolvingAttention to Detail
Tools & Technologies
EpicPayer Websites
Industry Keywords
Financial ClassificationsEligibility VerificationRemittance ProcessingOne-Touch Resolution
About the role
Key responsibilities & impact- Perform insurance follow-up billing and collection duties across various financial classifications
- Ensure timely and accurate payment of physician charges
- Review patient accounts for accurate insurance, eligibility, invoice resolution, correspondence, remittances, additional information requests, and appropriate handling
- Use Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiries
- Meet Quality Assurance and meaningful efficiency standards for daily invoice/account work
- Follow department best practices for one-touch resolution
- Interact with management and staff to discuss issues
- Perform other duties assigned by the supervisor and/or manager
Requirements
What you’ll need- High school diploma or equivalent high school certification or combination of education and/or experience
- 2 years of experience in bookkeeping/accounting and/or a medical collection setting
- Ability to perform essential functions satisfactorily
- Successful completion of required pre-employment screening, including criminal background check and applicable checks
- No specific certification/professional license required
- Driver's license is not required
Benefits
Comp & perks- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution 403(b) Retirement Savings Plan with university contributions starting at 7%
- Wellness challenges
- Annual health screenings
- Mental health resources
- Mindfulness programs and courses
- Employee assistance program (EAP)
- Financial resources
- Access to dietitians
- 4 weeks of caregiver leave to bond with your new child
- Family care resources for childcare needs
- Adult care resources
- Tuition covered for employee and family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years