Insurance Billing/Collections Assistant II – Physicians Billing Service

WashU IT

. Perform follow-up billing and collection duties across financial classifications to ensure timely and accurate payment of physician charges .

Posted 9/24/2026full-timeSt. Louis • Missouri • United StatesJuniorMid-Level💰 $18 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in medical billing and collections, with a strong focus on claims resolution, insurance follow-up, and compliance with HIPAA regulations. Proficient in using Epic EHR and Microsoft Office tools to ensure accurate and timely processing of physician charges.

Highest-signal resume keywords

Medical Billing And CodingClaims ResolutionEpic EHRHIPAA ComplianceMicrosoft Excel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BookkeepingAccountingMedical TerminologyICD-10 Procedure Coding SystemHealth Insurance BillingComputer LiteracyConfidential Data HandlingCollections StrategiesInsurance Follow-UpTelephone Communications

Soft Skills

Interpersonal CommunicationProblem SolvingTeam Collaboration

Tools & Technologies

EpicOffice EquipmentPayer Websites

Industry Keywords

Quality AssuranceInvoice ResolutionEligibility VerificationRemittancesOne-Touch Resolution

About the role

Key responsibilities & impact

Perform follow-up billing and collection duties across financial classifications to ensure timely and accurate payment of physician charges
Review patient accounts for accurate insurance, eligibility, invoice resolution, correspondence, remittances, additional information requests, and appropriate handling
Use Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiries
Meet Quality Assurance and meaningful efficiency standards for daily invoice/account work
Follow department best practices for one-touch resolution
Interact with management and staff to discuss issues
Perform other duties assigned by the supervisor and/or manager

Requirements

What you’ll need

High school diploma or equivalent high school certification or combination of education and/or experience
2 years of experience in bookkeeping/accounting and/or a medical collection setting
Experience with claims resolution, collections strategies, computer literacy, confidential data handling, Epic EHR, health insurance billing, HIPAA, ICD-10 Procedure Coding System, insurance follow-up, medical billing and coding, medical terminology, Microsoft Excel, Microsoft Word, office equipment, and telephone communications
Must successfully complete required pre-employment screening, including criminal background check and applicable additional checks
No specific certification/professional license is required
Driver's license is not required

Benefits

Comp & perks

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution (403(b)) Retirement Savings Plan with university contributions starting at 7%
Wellness challenges
Annual health screenings
Mental health resources
Mindfulness programs and courses
Employee assistance program (EAP)
Financial resources
Access to dietitians
4 weeks of caregiver leave to bond with your new child
Family care resources for continued childcare needs
Adult care resources
Tuition coverage for the employee and family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years