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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care coordination, including obtaining vital signs, conducting EKGs, and performing phlebotomy. Holds relevant Medical Assistant certification and adheres to regulatory compliance standards.
Highest-signal resume keywords
Registered Medical AssistantPhlebotomyBasic Life Support CertificationHIPAA CompliancePatient Care Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vital Signs MeasurementEKG ConductingPhlebotomyMedication AdministrationPatient Chart PreparationClinical Office OperationsRequisition CompletionSupply Inventory MonitoringSterilization of InstrumentsAssisting with Examinations
Soft Skills
CommunicationTeam CollaborationPatient InteractionOrganizational SkillsProblem-Solving
Certifications & Qualifications
Medical Assistant CertificationBasic Life Support Certification
Industry Keywords
HIPAAOSHARegulatory ComplianceClinical OfficePatient Flow Management
About the role
Key responsibilities & impact- Prepare and maintain exam rooms
- Prepare charts and obtain reports and records
- Assist with patient flow and smooth operation of the clinical office
- Obtain vital signs, conduct EKGs, perform phlebotomy and verify medications
- Schedule tests and prepare exam rooms for office hours
- Assist with examinations, procedures and lab tests
- Assist with renewal and authorization of non-narcotic medications under standing orders and department guidelines
- Administer physician- or nurse-practitioner-ordered medications, including vaccines and intramuscular/subcutaneous injections
- Direct patient flow and assist with special procedures and treatments
- Complete requisitions and route phone messages, patient questions and telephone communications
- Support care coordination by calling patients with test results, scheduling appointments, surgeries, diagnostic procedures and admissions, and monitoring patient contacts and follow-ups
- Complete paperwork and documentation
- Answer basic patient/family questions regarding treatments, diagnoses and procedures
- Monitor supply inventory and ensure regulatory compliance
- Clean and stock exam rooms and sterilize instruments
- Participate in in-services, staff programs, continuing education, cross-training and quality improvement activities
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma or equivalent high school certification or combination of education and/or experience
- Registered or Certified Medical Assistant with six months of related work experience; related fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainers
- Medical Assistant credentials must be obtained from in-person proctored exams from NHA, AAMA or AMT; other in-person proctored credentials may be accepted upon Human Resources approval
- Substitution: graduate of an accredited nursing program, such as RN/LPN, or comparable allied health training program with a minimum of one year of relevant experience
- Ability to show proof of Medical Assistant certification/registration with successful completion of a certification exam within six months of hire (online proctored exams are insufficient)
- Basic Life Support certification with a skills assessment component; online-only certifications are insufficient
- Must comply with HIPAA, OSHA, state and federal regulatory standards
- Local travel to satellite offices is necessary
- Preferred: two years of Medical Assistant experience
Benefits
Comp & perks- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution (403(b)) Retirement Savings Plan, with employee and university contributions starting at 7%
- Wellness challenges
- Annual health screenings
- Mental health resources
- Mindfulness programs and courses
- Employee assistance program (EAP)
- Financial resources
- Access to dietitians
- 4 weeks of caregiver leave to bond with a new child
- Family care resources
- Tuition coverage for the employee and family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years