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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care coordination, including obtaining vital signs, performing EKGs, and assisting with procedures. Holds Medical Assistant certification and possesses strong knowledge of medical terminology, anatomy, and compliance standards.
Highest-signal resume keywords
Registered Medical AssistantPhlebotomyElectronic Medical Records (EMR)Basic Life Support CertificationKnowledge of HIPAA Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vital Signs MeasurementEKG AdministrationPhlebotomy TechniquesMedication AdministrationPatient Flow ManagementChart PreparationLab Test AssistanceRequisition CompletionInventory MonitoringSterilization of Instruments
Soft Skills
Customer ServiceInterpersonal CommunicationTeam CollaborationProblem SolvingAdaptability
Tools & Technologies
Electronic Medical Records (EMR)Medical EquipmentOffice Scheduling Software
Certifications & Qualifications
Registered Medical Assistant CertificationBasic Life Support Certification
Industry Keywords
HIPAA ComplianceOSHA StandardsAnatomyPhysiologyMedical Terminology
About the role
Key responsibilities & impact- Float between divisions, clinical sites, and clinics within the department
- Assist patients in all departmental clinical areas
- Obtain vital signs, complete EKGs, perform phlebotomy, assist with in-office procedures, and verify medications
- Prepare for office hours by obtaining charts, scheduling tests, and preparing exam rooms
- Assist with examinations, procedures, lab tests, medication renewals, and medication administration under physician or nurse practitioner orders
- Monitor and track pharmaceutical samples
- Provide internal and external customer service using clinical knowledge
- Direct patient flow, assist with special procedures and treatments, and complete requisitions
- Route phone messages, patient questions, and telephone communications to appropriate personnel
- Support care coordination, including communicating test results, scheduling appointments, surgeries, diagnostic procedures, admissions, and follow-ups
- Complete paperwork and documentation promptly
- Answer patient and family questions regarding treatments, diagnoses, and procedures
- Enter orders and requisitions in the electronic medical record according to WashU guidelines
- Order clinic supplies and monitor inventory
- Clean and stock exam rooms and sterilize instruments
- Submit property management tickets when appropriate
- Participate in in-services, staff programs, continuing education, cross-training, quality improvement activities, and other assigned duties
Requirements
What you’ll need- High school diploma or equivalent high school certification
- Registered or Certified Medical Assistant with five years of related work experience
- Related fields may include military medic, emergency medical technician, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainer
- Medical Assistant credentials must be obtained from in-person proctored exams from NHA, AAMA, or AMT; other in-person proctored credentials may be accepted upon Human Resources approval
- Graduate of an accredited nursing program, such as RN/LPN, or comparable allied health training program with a minimum of one year of relevant experience may substitute
- Proof of Medical Assistant certification/registration with successful completion of certification exam within six months of hire date, or sooner if required by the hiring manager
- Basic Life Support certification with a skills assessment component
- Knowledge of anatomy, communication, Electronic Medical Records (EMR), interactive communication, interpersonal relationships, medical terminology, telephone communications, and physiology
- Ability to comply with HIPAA, OSHA, state, and federal standards
- Ability to perform essential physical duties, including occasional lifting of 25 lbs. or less
- Exposure to blood-borne pathogens and use of protective devices required
Benefits
Comp & perks- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution (403(b)) Retirement Savings Plan, with university contributions starting at 7%
- Wellness challenges
- Annual health screenings
- Mental health resources
- Mindfulness programs and courses
- Employee assistance program (EAP)
- Financial resources
- Access to dietitians
- 4 weeks of caregiver leave to bond with your new child
- Family care resources for continued childcare needs
- Adult care resources
- Tuition coverage for employees and family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years