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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in medical transcription, appointment scheduling, and patient communication within a medical office setting. Capable of maintaining accurate records and providing support to clinical staff while adhering to departmental policies.
Highest-signal resume keywords
Medical Office ExperienceBasic Life Support CertificationMedical TerminologyMicrosoft Office ProficiencyInterpersonal Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical TranscriptionAppointment SchedulingElectronic Medical Record ManagementPatient Chart PreparationReport Retrieval
Soft Skills
Decision MakingInterpersonal CommunicationAbility to Work Independently
Tools & Technologies
Microsoft OfficeSoftware Packages
Certifications & Qualifications
Basic Life Support Certification
Industry Keywords
Medical Office SettingPatient InquiriesDepartmental ProceduresClinical Staff Support
About the role
Key responsibilities & impact- Transcribe medical documents including physician’s letters, correspondence, nurse’s notes and manuscripts
- Complete electronic medical record requisitions/orders per WashU guidelines when applicable
- Maintain physicians’ daily appointment schedules and calendars
- Schedule meetings, arrange conference calls, reserve catering services, make travel arrangements and complete travel expense reports
- Schedule patient appointments and procedures
- Prepare patient charts, including delivering workups
- Greet visitors, answer telephones, take messages and screen patient inquiries
- Provide routine information to patients according to departmental procedures and policies
- Serve as liaison between patients, physicians and staff
- Assist administrative and clinical staff during peak times, vacations and illnesses
- Retrieve and deliver reports, films and other materials
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma or equivalent high school certification or combination of education and/or experience
- Medical Office Setting (3 Years)
- Basic Life Support certification must be obtained within one month of hire date
- Basic Life Support certification must include a skills assessment component; online BLS certifications without one are insufficient
- Ability to perform essential functions satisfactorily
- Associate degree preferred
- Medical terminology
- Microsoft Office
- Software packages
- Decision making
- Interpersonal communication
- Ability to work independently
Benefits
Comp & perks- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution 403(b) Retirement Savings Plan, with employee and university contributions starting at 7%
- Wellness challenges
- Annual health screenings
- Mental health resources
- Mindfulness programs and courses
- Employee assistance program (EAP)
- Financial resources
- Access to dietitians
- 4 weeks of caregiver leave to bond with your new child
- Family care resources
- Tuition coverage for employees and their families, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years