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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates the ability to provide psycho-social support to family caregivers, utilizing personal caregiving experience to foster rapport and emotional support while adhering to confidentiality and regulatory requirements.
Highest-signal resume keywords
Psycho-Social SupportCaregiver NavigationIntervention TrainingActive ListeningHIPAA Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data DocumentationIntervention ProtocolsCoping StrategiesRisk RecognitionFidelity Measures
Soft Skills
EmpathyReliabilityInterpersonal SkillsConfidentialityBoundary Maintenance
Certifications & Qualifications
High School Diploma
Industry Keywords
IRB ComplianceCommunity Health WorkOlder Adults CareAlzheimer's DiseasePeer Support
About the role
Key responsibilities & impact- Deliver psycho-social support interventions to assigned family caregiver caseloads through scheduled telephone or video sessions
- Use personal caregiving experience to build rapport, provide emotional support, validate experiences, and model coping strategies
- Share practical information and connect caregivers with relevant services and resources
- Document session notes, contact logs, fidelity measures, and required data accurately and on time
- Recognize caregiver distress or risk and escalate according to established procedures
- Complete intervention training and participate in supervision, case review, and team meetings
- Protect participant confidentiality and comply with IRB, HIPAA, and study regulatory requirements
- Update the study coordinator and principal investigator on caseload status and scheduling
- Contribute the peer perspective to refining intervention materials
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma or equivalent high school certification or combination of education and/or experience
- Personal lived experience as a former family caregiver for a relative or close friend with Alzheimer's disease
- Willingness and ability to complete study-specific intervention training before delivering sessions
- Willingness to take part in ongoing supervision and case review
- Strong interpersonal and active-listening skills
- Empathy, reliability, and ability to maintain confidentiality and appropriate boundaries
- Ability to follow intervention protocols and all human-subjects, IRB, HIPAA, privacy, and study regulatory requirements
- Ability to document contacts accurately and enter data as required
- Prior peer support, patient or caregiver navigation, or community health work experience is preferred
- Experience with older adults living with serious illness is preferred
Benefits
Comp & perks- Mandatory in-person 2-day training on campus
- Ongoing supervision, case review, and team meetings
- Benefits eligibility criteria available on the employer website
- Reasonable accommodations for employees with disabilities, absent undue hardship
