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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in team leadership and operational management within field services, with a strong focus on relationship building, compliance, and effective communication. Proficient in managing multiple priorities and ensuring service quality across various properties.
Highest-signal resume keywords
Team LeadershipField Operations ManagementWaste Management ExperienceRecruiting and Developing StaffStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational Record MaintenanceService Quality VerificationValet Service DeliveryOnboarding CoordinationScheduling Management
Soft Skills
Relationship BuildingOrganizational SkillsProblem SolvingSelf-DirectionProactive Communication
Tools & Technologies
CRM ToolsOperations Management Software
Certifications & Qualifications
Valid Driver's LicenseBackground Screening Completion
Industry Keywords
Facilities ServicesProperty ManagementWaste ManagementHourly Workforce Management
About the role
Key responsibilities & impact- Own the success of the assigned district
- Oversee nightly valet trash and recycling service delivery across apartment communities
- Recruit, hire, onboard, coach, and develop Service Valets
- Conduct regular property inspections to verify service quality and resident and valet compliance
- Provide on-call support to team members and communities as needed
- Build and maintain relationships with property managers through site visits and prompt communication
- Identify and resolve service issues proactively
- Ensure daily delivery of valet reports to designated property staff
- Maintain accurate customer, associate, and operational records
- Support new community launches, including container distributions and onboarding coordination
- Drive to properties within the district and the inventory warehouse as needed
- Uphold and promote safety policies and report incidents
Requirements
What you’ll need- Proven experience leading a team in a field operations, service, or facilities environment
- Strong communication skills and ability to build relationships with frontline workers and property management clients
- Highly organized and self-directed; able to manage competing priorities across multiple sites
- Valid driver's license with a clean driving record
- Comfortable spending significant time in the field daily
- Experience in waste management, property management, facilities services, or a similarly distributed field operation
- Background in hourly workforce management, including recruiting, scheduling, and developing part-time staff
- Familiarity with CRM tools or operations management software
- Successful completion of background screening, motor vehicle record review, and drug testing, as relevant to the position
- Compliance with all screening requirements as a condition of employment
Benefits
Comp & perks- Company vehicle and gas card
- Medical, dental, vision, and life insurance
- 401(k)
- Paid time off
- Pet insurance
- Room to grow quickly in a rapidly expanding company