Product Manager – Internal Tools, AI

Wave Mobile Money

. Own how Wave’s general work tools get used, including Slack, Monday and AI .

Posted 11/10/2026full-timeRemote • United StatesMid-LevelSenior💰 $142,200 - $203,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management and operational workflow design, leveraging AI tools like Claude and ChatGPT to enhance team efficiency. Proven ability to create playbooks and templates that streamline processes and improve user experience.

Highest-signal resume keywords

Product ManagementOperational Workflow DesignAI Tool UtilizationSlack and Monday.com ProficiencyUser Research and Evaluation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Development LifecycleWorkflow AutomationUser ResearchDesign ImplementationOperational Efficiency

Soft Skills

CollaborationProblem-SolvingCommunication

Tools & Technologies

SlackMonday.comClaudeChatGPTJira

Industry Keywords

High-Ownership EnvironmentsScale-UpsOperational MarketsMobile MoneySub-Saharan Africa

About the role

Key responsibilities & impact

Own how Wave’s general work tools get used, including Slack, Monday and AI
Work with the People team and stakeholders to configure tools so organizing work and finding answers is easy
Inform major vendor decisions using firsthand user experience
Identify AI use cases that save teams time and turn them into shared skills, bots and templates
Build with AI tools and teach teams to build securely and affordably
Prioritize problems that benefit the most teams
Turn solutions into playbooks, templates or reusable building blocks
Work with domain leaders and PMs to decide whether processes should be simplified, automated or eliminated
Spend the first few months in-country with operations teams as an individual contributor
Set up workflows using Slack and Monday.com, create Claude skills and write initial playbooks
Help form a team around this work as company needs become clearer
Travel to operational markets and meet users

Requirements

What you’ll need

5+ years of experience in product management, or in a similar role where you owned products or processes end-to-end, ideally in high-ownership, fast-paced environments like scale-ups
Proven success in overseeing all elements of the product development lifecycle, such as user research, design, implementation and evaluation
Demonstrated hands-on experience designing and improving operational workflows that save teams time, produce accurate results, and run reliably at a reasonable cost
AI-fluent: used tools like Claude or ChatGPT to build skills, automations, or workflows that did something meaningful in an actual job
Fluent English
Based in one of the talent hub countries: UK, Spain, USA, Canada, Kenya or Ghana; or in one of the operating markets in Africa including Senegal, Côte d'Ivoire or Burkina Faso
Willingness to travel to operational markets at least once per quarter
Conversational French (bonus)
Experience with Slack and an enterprise workflow tool like Monday, Jira or Linear (bonus)
Experience working in or closely with large operations teams (bonus)
Mobile money user in Sub-Saharan Africa (bonus)

Benefits

Comp & perks

Fully remote work arrangement
Up to three funded in-person get-togethers per year
Subsidised health insurance for you and your dependents
Retirement contributions
6 months of fully paid parental leave
Subsidised fertility assistance
Flexible vacation, with most folks taking between 21-30 days per year
$10,000 annual charitable donation matching
Generous equity package