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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and configuring ServiceNow modules, implementing integrations, and optimizing processes for financial services. Proficient in data governance and service data modeling, with strong communication skills to engage stakeholders across various levels.
Highest-signal resume keywords
ServiceNow Consultant ExperienceServiceNow Common Service Data Model (CSDM)Data Governance Management MethodologiesServiceNow Certifications (CSA, CIS, CAD, CTA)Financial Services Sector Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow ConfigurationAPI DevelopmentData Quality ImplementationData ModelingAutomation Solutions
Soft Skills
Stakeholder CommunicationProject LeadershipWorkshop FacilitationFlexibilityCollaboration
Tools & Technologies
ADOITArcherOneTrust
Certifications & Qualifications
CSACISCADCTA
Industry Keywords
Financial ServicesDACH RegionData ConsistencyReferential IntegrityIdentifier Management
Tech Stack
Tools & technologiesServiceNowTypeScript
About the role
Key responsibilities & impact- Design and configure ServiceNow modules for banks and insurers, including tables, relationships, and lifecycle attributes
- Translate business and logical enterprise data models into technical implementations within the ServiceNow platform
- Design and implement integrations and APIs with adjacent systems such as ADOIT, Archer, and OneTrust
- Analyze processes and identify opportunities for automation and optimization
- Develop tailored solutions
- Lead workshops and projects from concept through implementation
- Explore AI, GenAI, and intelligent automation solutions
- Take responsibility for workstreams, projects, and client relationships, depending on experience
- Moderate architecture and design workshops at the Senior Consultant level
- Collaborate with the Financial Services Transformation Team to support international insurers, reinsurers, and banks across the DACH region
Requirements
What you’ll need- University degree in business informatics, computer science, business administration, finance, or a comparable field
- Extensive experience as a ServiceNow Consultant or Architect
- In-depth knowledge of the ServiceNow Common Service Data Model (CSDM)
- Knowledge of established data governance management methodologies
- Experience defining critical data elements and implementing data quality and validation rules
- Understanding of service data modeling and requirements for data consistency, referential integrity, and identifier management across different systems
- Ability to communicate technical architecture decisions clearly and bring together stakeholders at management, business, and IT levels
- Relevant ServiceNow certifications such as CSA, CIS, CAD, or ideally CTA
- Experience in the financial services sector
- Excellent German and English language skills
- Flexibility and willingness to work on national and international projects
Benefits
Comp & perks- Personal Growth Model and Coaching & Leading approach, with comprehensive support for long-term development and day-to-day work
- Academy offering further training and certification courses
- Comprehensive AI upskilling through DataCamp and internal initiatives
- Individual coaching
- Flexible career model and Fluid Company approach
- Mobile Work Policy: work from home or from one of the offices in Germany
- Mobile Work Abroad: work remotely for up to 50 days per year from EU countries, the UK, Norway, Iceland, Liechtenstein, or Switzerland
- 30 days of annual leave
- Additional leave days for special family circumstances
- Various sabbatical options
- Fixed monthly mobility budget
- Powerdays for charitable engagement
- Employee networks such as the Women’s Network
- Regular employee surveys through Great Place To Work
- Company events
- Internal fitness groups
- Corporate Benefits program
- Fixed and performance-based compensation
- Regular salary benchmarking against external market studies, including a focus on gender pay equity
- EGYM Wellpass discounts
- Exclusive corporate shopping discounts
- Employee Stock Ownership Plan (ESOP)