Behavioral Health Coordinator

Wayne State University Physician Group (UPG)

. Accompany physicians and directly observe and document essential occurrences during patient encounters .

Posted 10/8/2026full-timeDetroit • Michigan • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient documentation, clinical terminology, and compliance with HIPAA standards while effectively coordinating patient care and collaborating with healthcare teams. Proficient in utilizing telehealth technologies and maintaining accurate clinical records to support optimal patient outcomes.

Highest-signal resume keywords

Patient DocumentationHIPAA ComplianceTelehealth UtilizationBehavioral Health ExperienceClinical Terminology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Encounter DocumentationBilling Code ApplicationOrder DelegationClinical Record MaintenanceData TrackingInterviewing SkillsProofreadingComputer OperationAIMS TestingRegulatory Compliance

Soft Skills

Attention to DetailCommunication SkillsMultitaskingOrganization SkillsTeam Collaboration

Tools & Technologies

Michigan Automated Prescription SystemZoomMicrosoft Teams

Industry Keywords

Behavioral HealthPatient Care CoordinationClinical ScribingConfidentialityHealth and Safety Compliance

About the role

Key responsibilities & impact

Accompany physicians and directly observe and document essential occurrences during patient encounters
Interact with patients to gather preliminary information for providers
Maintain accurate and timely documentation in patient clinical records according to regulatory requirements and department policies
Obtain Michigan Automated Prescription System reports at prescribers' request
Track annual evaluations and Abnormal Involuntary Movement completion dates
Apply current billing code guidelines to ensure accurate documentation and maximum reimbursement
Interact with pharmacies and laboratories to obtain results
Ensure patient lab results are promptly reviewed by physicians
Act as a liaison among patients, providers, staff, and healthcare facility departments
Coordinate patient care with collaborating organizations
Provide support, education, and on-the-job training for fellow clinical scribes
Track providers' appointment schedules and notify others of schedule changes
Notify patients and clinical staff at contracted locations of schedule adjustments
Cover for scribes who are out of the office
Receive patient questions and concerns for communication to physicians
Contact insurance companies regarding authorization for services and medications
Coordinate referrals and services based on provider requests
Obtain collateral information from families, friends, and outside providers
Track timelines for annual documentation, paperwork, AIMS tests, lab orders, and examinations
Perform order delegation on behalf of providers when assigned
Complete administrative tasks, letters, and patient paperwork
Post relevant clinical documents in patient records
Conduct peer reviews to maintain departmental quality standards
Stay familiar with current projects, services, and programs
Attend required meetings, training, and education
Perform other assigned work

Requirements

What you’ll need

At least 1-3 years of experience in a scribing, administrative assistant, or related field, with an emphasis in behavioral health
Bachelor's Degree in a related field (psychology, nursing, social work, etc.) preferred
Ability to learn clinical terminology and adapt to new situations easily
Ability to audibly read and summarize accurately prior visit information to provider
Ability to apply new skills and techniques taught on the job
Ability to collaborate with a team of other clinical scribes and within the department of clinicians, providers, and clerical staff
Ability to maintain confidentiality and HIPAA standards as required by federal, state, regulatory and Wayne Health policies
Ability to be flexible within the role
Ability to observe and draft a narrative account of events accurately and concisely, in grammatically-correct English
Ability to take direction and self-motivate
Strong attention to detail
Clear and loud speech
Ability to utilize telehealth modes such as Zoom and Microsoft Teams and assist patients with them
Skills in interviewing and eliciting information and cooperation from patients, preferred
Skills in establishing and maintaining effective working relationships with patients and staff
Ability to work with highly sensitive personal behavioral health/medical issues
Ability to problem solve
Strong multitasking, communication, and organization skills
Ability to operate a computer
Ability to spell, proofread, and edit written text
Compliance with Department Health and Safety policies and procedures

Benefits

Comp & perks

40-hour work week
Hybrid work arrangement