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Waystar

Senior Site Reliability Engineer

Waystar

. Design, implement, and optimize solutions that improve system reliability, scalability, and performance .

Posted 10/16/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates extensive experience in Site Reliability Engineering, focusing on system reliability, scalability, and performance. Proficient in cloud platforms, automation tools, and observability practices to enhance operational efficiency and drive continuous improvement.

Highest-signal resume keywords
Site Reliability Engineering (SRE)Cloud Platforms (AWS, GCP, Azure)Kubernetes and Containerized EnvironmentsInfrastructure as Code (IaC) Tools (Terraform, CloudFormation)Observability Platforms (Prometheus, Grafana, Splunk)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Site Reliability EngineeringCloud PlatformsKubernetesInfrastructure as CodeScripting (Python, PowerShell)CI/CD PipelinesAutomation FrameworksDistributed Systems DesignError Budgets ManagementIncident Response Processes
Soft Skills
Excellent CommunicationCollaborationProblem-SolvingMentoringCuriosity and Adaptability
Tools & Technologies
TerraformCloudFormationPrometheusGrafanaSplunkAI Tools and TechnologiesMonitoring ToolsAutomated Recovery MechanismsDashboardsLogging and Tracing Solutions
Industry Keywords
High-Availability EnvironmentsHealthcareFinancial ServicesChaos EngineeringPerformance Optimization

Tech Stack

Tools & technologies
AWSAzureCloudDistributed SystemsGoogle Cloud PlatformGrafanaKubernetesPrometheusPythonSplunkTerraformGo

About the role

Key responsibilities & impact
  • Design, implement, and optimize solutions that improve system reliability, scalability, and performance
  • Define, measure, and manage Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets
  • Drive automation initiatives that reduce operational overhead and improve system stability
  • Identify opportunities to enhance platform resilience and operational efficiency
  • Serve as a technical lead during major production incidents and service disruptions
  • Conduct root cause analyses and implement long-term corrective actions
  • Champion blameless postmortems and continuous improvement practices
  • Develop and enhance incident response, recovery, and escalation processes
  • Lead cross-functional reliability and infrastructure initiatives
  • Mentor engineers and promote reliability best practices across teams
  • Influence architectural decisions to incorporate reliability and scalability early in development
  • Collaborate with software engineering teams to improve deployment pipelines, infrastructure, and system design
  • Improve observability through metrics, logging, tracing, and alerting solutions
  • Build and maintain dashboards, monitoring tools, and automated recovery mechanisms
  • Enhance system visibility, capacity planning, and operational readiness
  • Evaluate and implement tools that improve reliability, performance, and developer productivity

Requirements

What you’ll need
  • 7+ years of experience in Site Reliability Engineering (SRE), DevOps, Infrastructure Engineering, or a related field
  • Deep expertise with cloud platforms such as AWS, GCP, and/or Azure
  • Strong experience with Kubernetes and containerized environments
  • Hands-on experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation
  • Strong knowledge of observability platforms, including Prometheus, Grafana, Splunk, or similar tools
  • Experience designing, supporting, and troubleshooting distributed systems at scale
  • Strong scripting or programming skills in Python, PowerShell, or similar languages
  • Experience building and supporting CI/CD pipelines and automation frameworks
  • Excellent communication, collaboration, and problem-solving skills
  • Demonstrated ability to drive technical initiatives and influence across teams
  • Active use of AI tools and technologies to improve productivity, innovation, and decision-making
  • Experience leveraging AI solutions to automate workflows and streamline operational processes
  • Curiosity and adaptability when evaluating emerging AI technologies and best practices
  • Commitment to continuous learning and experimentation with evolving AI capabilities
  • Preferred: experience supporting highly regulated or high-availability environments, such as healthcare, financial services, or other mission-critical industries
  • Preferred: familiarity with chaos engineering, performance optimization, and capacity planning methodologies
  • Preferred: software development experience with strong coding skills in Python, Go, Bash, or related languages
  • Preferred: experience implementing self-healing systems and automated remediation strategies
  • Preferred: background leading reliability initiatives in cloud-native environments

Benefits

Comp & perks
  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays
  • Flexible time off for exempt team members + 13 paid holidays
  • Paid parental leave, including maternity and paternity leave
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups