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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in the end-to-end enrollment process, with a strong ability to identify and resolve payer approvals and denials while managing multiple tasks under tight deadlines.
Highest-signal resume keywords
Enrollment Process KnowledgeCustomer Needs AssessmentPayer Approval ResolutionClient Follow-UpTask Prioritization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Industry Keywords
Electronic EDI TransactionsEnrollment IssuesComplex AccountsImplementationPayersIntermediariesTimely CompletionAggressive Time Constraints
About the role
Key responsibilities & impact- Assist clients with the end-to-end process of completing enrollments to submit and receive electronic EDI transactions
- Facilitate the enrollment process for complex/strategic accounts during implementation
- Understand customer needs and proactively identify potential enrollment issues
- Track and follow up with clients, payers, and intermediaries to ensure timely completion of enrollments
- Facilitate resolution of payer approvals and denials
- Prioritize multiple tasks and projects under aggressive time constraints
- Perform other duties and/or projects assigned by management within the area of responsibility and control
Requirements
What you’ll need- In-depth knowledge and understanding of the entire enrollment process
- Ability to understand customer needs and proactively identify potential enrollment issues
- Ability to track and follow up with clients, payers, and intermediaries
- Ability to facilitate resolution of payer approvals and denials
- Ability to prioritize multiple tasks and projects under aggressive time constraints
Benefits
Comp & perks- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays
- Flexible time off for exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
