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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Operations Management with a focus on data-driven analysis, performance optimization, and team leadership. Proficient in utilizing AI tools and KPI systems to enhance operational processes and ensure effective resource management.
Highest-signal resume keywords
Operations ManagementData-Driven AnalysisKPI-Based Performance ManagementTeam LeadershipGerman Proficiency (C2 Level)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisProcess OptimizationForecastingScenario PlanningRisk ManagementRoot Cause AnalysisGenerative AI ToolsKPI SystemsProject ManagementInstructional Design
Soft Skills
Communication SkillsTeamworkConflict ResolutionDecision MakingAdaptability
Tools & Technologies
Microsoft ExcelPower BIJiraMicrosoft DynamicsGamma
Certifications & Qualifications
Degree in BusinessVocational Training in Operations Management
Industry Keywords
Operational StabilityAdult EducationFlipped-Classroom ModelInnovative Learning MethodsNew Work Mindset
About the role
Key responsibilities & impact- Responsible for participants’ learning success and motivation
- Supporting and guiding learners as a coach in the flipped-classroom model
- Encouraging active engagement with learning content and its practical application
- Fostering the exchange of knowledge through innovative formats
- Creating a positive learning and working environment
- Supervising learners’ individual work on assignments as part of project work
- Assessing project work
- Supporting the further development and enhancement of the product
- Teaching remotely from a home office
- Analyzing and optimizing operational processes and performance
- Preparing analyses and reports, for example using Microsoft Excel and Power BI
- Leading and developing teams in data-driven environments
- Using KPIs in performance management and conducting feedback and development meetings
- Managing resources and ensuring operational stability
- Forecasting, scenario planning, data-driven capacity planning, and risk management
- Evaluating courses of action and making make-or-automate decisions
Requirements
What you’ll need- At least two years of professional experience in Operations Management
- Excellent proficiency in German, the training language (C2 level)
- Extensive practical experience in Operations Management, day-to-day operational management, and the data-driven analysis and optimization of business processes
- Degree or vocational training in Business, Business Administration, Operations Management, or a comparable qualification
- Proficiency in Jira, Microsoft Office—particularly Excel and PowerPoint—Power BI, Microsoft Dynamics, and/or Gamma
- Extensive experience in day-to-day operational control
- Ability to prioritize based on available data and make decisions under time pressure
- Professional approach to incomplete data and escalation situations
- Practical use of generative AI tools such as ChatGPT, Claude, or comparable applications
- Knowledge of the opportunities and limitations of AI use in operational contexts, as well as fundamental legal and ethical considerations
- As part of the application, provide an overview of projects in which AI tools have been used in Operations Management
- Experience analyzing and optimizing operational processes and performance using KPI systems, root cause analysis, and systems thinking
- Ability to identify interfaces, dependencies, and potential misinterpretations of data
- Experience leading and developing teams in data-driven environments
- Experience in KPI-based performance management and conducting feedback and development meetings
- Professional approach to conflicts and resistance
- Experience in resource management and ensuring operational stability
- Experience in forecasting, scenario planning, data-driven capacity planning, and risk management
- Ability to evaluate courses of action and make well-founded make-or-automate decisions
- Several years of experience as an online trainer in adult education would be an advantage
- A comprehensive toolkit of methodological and instructional approaches would be an advantage
- Experience applying innovative methods to actively engage learners would be an advantage
- A New Work mindset and enthusiasm for experimenting with new learning technologies would be an advantage
- Strong communication skills and enjoyment of teamwork would be an advantage
Benefits
Comp & perks- Flexible home-office work
- Remote work with Microsoft 365 and Copilot
- Innovative working environment
- Intensive onboarding
- Discount on obtaining the AEVO trainer qualification
- Active exchange among trainers and digital networking events
- Long-term contractual security
- Structured advance planning period of three to nine months
- Competency-based, fair, and reliable scheduling of assignments
- Welcoming and collaborative culture
- Individual opportunities to develop your potential
- Independent, self-directed work
