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WBS

Contract Trainer for Operations Management, Data & AI

WBS

. Responsible for participants’ learning outcomes and motivation .

Posted 10/25/2026part-timeRemote • GermanyJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in Operations Management, focusing on data-driven analysis, optimization of business processes, and effective team leadership. Proficient in utilizing innovative teaching methods and generative AI tools to enhance learning outcomes in a remote environment.

Highest-signal resume keywords
Operations ManagementData-Driven AnalysisGerman Language Proficiency (C2)Jira and Microsoft Office ProficiencyTeam Leadership in Data-Driven Environments

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Operations ManagementData-Driven AnalysisProcess OptimizationKPI SystemsRoot Cause AnalysisPerformance ManagementResource ManagementForecastingScenario PlanningRisk Management
Soft Skills
Strong Communication SkillsTeamworkConflict ResolutionDecision-Making Under PressureCoaching and Mentoring
Tools & Technologies
JiraMicrosoft OfficePower BIMicrosoft DynamicsGenerative AI Tools
Certifications & Qualifications
Degree in Business or Operations Management
Industry Keywords
Operational ControlAdult EducationFlipped-Classroom ModelNew Work MindsetEmerging Learning Technologies

About the role

Key responsibilities & impact
  • Responsible for participants’ learning outcomes and motivation
  • Guiding and supporting learners as a coach in the flipped-classroom model
  • Encouraging active engagement with learning content and its practical application
  • Facilitating discussions about what has been learned through innovative formats
  • Creating a positive learning and working environment
  • Supervising participants’ individual work on assignments as part of project work
  • Assessing project work
  • Supporting the further development and enhancement of the product
  • Teaching remotely from a home office

Requirements

What you’ll need
  • Several years of professional experience in Operations Management (2+ years)
  • Excellent German language skills, at C2 level, as the training language
  • Extensive practical experience in Operations Management, operational control, and data-driven analysis and optimization of business processes
  • Degree or vocational qualification in business, business administration, Operations Management, or a comparable qualification
  • Proficiency with Jira, Microsoft Office—particularly Excel and PowerPoint—Power BI, Microsoft Dynamics, and/or Gamma
  • Extensive experience in day-to-day operational management
  • Ability to prioritize based on available data and make decisions under time pressure
  • Professional handling of incomplete data, escalation situations, conflicts, and resistance
  • Practical use of generative AI tools such as ChatGPT, Claude, or comparable applications
  • Knowledge of the opportunities and limitations of using AI in operational contexts, as well as fundamental legal and ethical considerations
  • As part of the application, an overview of projects in which AI tools have been used in Operations Management
  • Experience analyzing and optimizing operational processes and performance using KPI systems, root cause analysis, and systems thinking
  • Experience leading and developing teams in data-driven environments
  • Experience in performance management and conducting feedback and development discussions
  • Experience in resource management and ensuring operational stability, particularly forecasting, scenario planning, data-driven capacity planning, and risk management
  • Ability to evaluate courses of action and make well-founded make-or-automate decisions
  • Several years of experience as an online trainer in adult education would be an advantage
  • A comprehensive toolkit of teaching methods and instructional approaches would be an advantage
  • Experience applying innovative methods to engage learners would be an advantage
  • A New Work mindset and an interest in emerging learning technologies would be an advantage
  • Strong communication skills and enthusiasm for teamwork would be an advantage

Benefits

Comp & perks
  • Flexible home-office working
  • Remote work with Microsoft 365 and Copilot
  • Innovative working environment
  • Comprehensive onboarding
  • Discount on obtaining the AEVO teaching qualification
  • Active exchange among trainers and a digital networking event
  • Long-term contractual security
  • Structured advance planning period of three to nine months
  • Competence-oriented, fair, and secure assignment planning
  • Friendly and supportive working environment
  • Opportunities for individual professional development
  • Autonomous working