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WeAssist.io

AI Operations Specialist

WeAssist.io

. Manage and troubleshoot inbound voice AI agents and resolve communication or booking failures.

Posted 11/11/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced proficiency in GoHighLevel (GHL) for managing workflows, triggers, and email sequences, alongside expertise in AI tools like Claude and ChatGPT. Capable of troubleshooting voice AI agents and optimizing digital marketing operations across multiple locations.

Highest-signal resume keywords
Advanced GoHighLevel SkillsVoice AI Agent ManagementAPI Integration ProficiencyAI Tools ExpertiseDigital Marketing Operations Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
GoHighLevel WorkflowsVoice AI DevelopmentAPI Keys ProficiencyEmail Sequences ManagementTroubleshooting AutomationData Analysis and KPI MonitoringCold Email DeliverabilityLead Generation AutomationSystems ArchitectureMedia Buying
Soft Skills
Problem-SolvingCommunicationClient ManagementOrganizational SkillsRemote Work Adaptability
Tools & Technologies
Claude CodeReplitHiggsfield AIGoogle WorkspaceSlackMeta AdsGoogle AdsN8nRetellVapi
Industry Keywords
Digital Marketing AgencyOperationsFulfillmentMedia BuyingCRM Data FeedsLead GenerationSales PipelineClient OnboardingSOPsPlaybooks

About the role

Key responsibilities & impact
  • Manage and troubleshoot inbound voice AI agents and resolve communication or booking failures.
  • Maintain the automated funnel from lead generation through booking, reminders, show-up tracking, and reactivation.
  • Operate the secret shopper lead-generation app and monitor automated inquiries, calls, and cold-email deliverability.
  • Generate and review audit scorecards feeding the sales pipeline.
  • Connect API keys and deploy lightweight scripts or apps via Replit and Claude Code.
  • Build, test, and manage complex GHL workflows, triggers, snapshots, pipeline stages, and email sequences.
  • Execute technical onboarding for clients and franchise locations, eventually owning rollouts across 59 locations.
  • Diagnose broken automations, SMS bugs, failed booking sequences, and external CRM data-feed issues.
  • Monitor dashboard data and KPIs including CPL, CAC, lead-to-booking rate, show-up rate, rebooking percentage, and client hours saved.
  • Detect ad fatigue, algorithm shifts, and declining conversion rates.
  • Audit and document GHL snapshots, automations, and custom apps; create SOPs, playbooks, and deployment templates.
  • Centralize assets and documentation in Google Workspace and Google Drive.
  • Research and implement AI tools that save time or increase revenue.
  • Manage the founder’s business and personal calendar, sales demos, discovery calls, reminders, pipeline follow-ups, and administrative tasks.
  • Assist with Meta and Google ad campaigns and create photorealistic video assets using Higgsfield AI or similar tools.
  • Manage client Slack channels, answer technical questions, troubleshoot issues, handle service-change requests, and join urgent client calls.

Requirements

What you’ll need
  • Previous experience in a digital marketing agency setting, particularly operations, fulfillment, or media buying.
  • Advanced hands-on GoHighLevel (GHL) skills, including workflows, triggers, snapshots, funnels, pipelines, email sequences, and troubleshooting.
  • Advanced practical command of AI tools including Claude, ChatGPT, and n8n.
  • Experience building or managing at least one voice AI agent using Retell, Vapi, or similar.
  • Proficiency with API keys, webhooks, Claude Code, Replit, custom apps, and integrations.
  • Proficiency in Higgsfield AI or an equivalent photorealistic video tool.
  • Systems architecture experience is a nice-to-have.
  • Familiarity with third-party CRM data feeds such as Zenoti is a nice-to-have.
  • Media buying experience with Meta and Google is a nice-to-have.
  • Early-stage agency-building experience is a nice-to-have.
  • Ability to work 8am to 5pm MST (Arizona Time).
  • Professional remote-work setup with business-casual attire for meetings, clean background, good camera, good microphone, and strong Wi-Fi.

Benefits

Comp & perks
  • Performance Bonuses – High performers are rewarded with substantial cash bonuses tied to results, like booked leads and revenue generated.
  • Direct Founder Access – Work side-by-side with an entrepreneurial founder and gain exposure to top-tier mentorship networks.
  • Leadership Track – Opportunity to grow into a lead role and help train future team members.
  • Build Cutting-Edge Systems – Hands-on work with voice AI, custom apps, n8n, Claude Code, and the latest AI tools.
  • Real Ownership – Run operations end to end with clear goals and freedom to deliver.
  • Remote Flexibility – Work from anywhere with a fully remote setup.
  • 13th Month Bonus
  • Permanent work-from-home / remote set-up
  • Health insurance
  • Dental insurance
  • Mental health insurance
  • Great starting salary
  • Growth opportunity
  • Performance-based raises
  • Prizes and bonuses