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I2C Collections Associate
Webasto Group. Manage a portfolio of customer accounts and perform daily collection activities.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer accounts, performing collections, and resolving invoice disputes while ensuring accurate financial reporting and reconciliation. Proficient in utilizing ERP systems and collaborating with cross-functional teams to enhance accounts receivable processes.
Highest-signal resume keywords
Accounts Receivable ManagementCollections ExperienceSAP R3 or S/4Hana ProficiencyStrong MS Office SkillsFluency in English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts ReceivableCollectionsInvoice Dispute ResolutionFinancial ReconciliationMonth-End Closing ActivitiesI2C Process ImprovementData AnalysisCredit Note ManagementPayment ProcessingCustomer Account Management
Soft Skills
Excellent CommunicationNegotiation SkillsProblem-Solving SkillsHighly OrganizedResilience
Tools & Technologies
ERP SystemSAP R3S/4HanaMS Excel
Industry Keywords
O2CCustomer Financial ServicesShared Service EnvironmentCash ApplicationDesktop Procedures
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Manage a portfolio of customer accounts and perform daily collection activities.
- Monitor overdue invoices and carry out structured follow-ups to secure timely payments.
- Communicate with customers to align on payment date.
- Investigate and resolve disputes related to invoices, credit notes, and payment discrepancies.
- Collaborate closely with Sales, SCM and Local Finance to resolve invoice disputes and support clean account reconciliation.
- Ensure accurate posting and reconciliation of customer payments in the ERP system.
- Collaborate with the Cash Application team to resolve outstanding issues.
- Perform month-end closing activities related to accounts receivable.
- Contribute to continuous improvement initiatives within the I2C processes at the SSC.
- Lead aging meetings with stakeholders and provide regular status to stakeholders.
- Maintain and update Desktop Procedures.
Requirements
What you’ll need- Degree in Accounting, Management, Finance, or a related field.
- 1–3 years of previous experience in Collections, Accounts Receivable, O2C, or Customer Financial Services (preferably in a Shared Service environment).
- Strong MS Office skills, particularly Excel.
- Experience with SAP R3 or S/4Hana.
- Fluency in English (written and spoken); additional languages are a plus.
- Excellent communication, negotiation, and problem-solving skills.
- Highly organized, resilient, detail oriented, and able to take ownership of tasks.
- Ability to work effectively under pressure while managing multiple deadlines and priorities.
- Applications from qualified individuals with disabilities are expressly welcome.
Benefits
Comp & perks- Optimal Organization
- Work Life Balance
- Career & Developement
- Health & Care
- Work Culture & Environment
- Additional Benefits