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Account Manager
WEBIT Services. Run quarterly business reviews covering roadmap progress, risk posture, budget forecast, and alignment scores.
Posted 10/15/2026full-timeNaperville • Illinois • United StatesMid-LevelSenior💰 $65,000 - $80,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client advisory roles, focusing on technology roadmap development, risk management, and compliance. Proven ability to drive client engagement and sales growth while ensuring alignment with business outcomes and technical standards.
Highest-signal resume keywords
Client Facing Advisory ExperienceTechnology Roadmap DevelopmentRisk Management and ComplianceBudget Forecasting and Business OutcomesTechnical Fluency in Infrastructure and Cloud
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk ManagementBudget ForecastingTechnology Roadmap DevelopmentClient AlignmentLifecycle Management
Soft Skills
Executive CommunicationClient Relationship Management
Tools & Technologies
AutotaskIT GlueScalePad
Industry Keywords
IT ConsultingCloud TechnologySecurity ComplianceBusiness ReviewsClient Retention
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Run quarterly business reviews covering roadmap progress, risk posture, budget forecast, and alignment scores.
- Build and maintain each client's 12–36-month technology roadmap.
- Lead risk and compliance conversations involving security, insurance requirements, and lifecycle.
- Log needs as roadmap items and flag them "AM ready" when the client is interested and budget is discussed.
- Partner with Service Delivery on standard alignment and recurring issues.
- Serve as executive sponsor at the client's leadership level.
- Drive client sales of new projects, hardware purchases, new services, and growth beyond true-ups across approximately 50 clients.
- Achieve roadmap adoption and conversion, client alignment and standards scores, client health and retention, and QBR completion on cadence.
Requirements
What you’ll need- 5+ years in IT, with client facing advisory or consulting experience.
- Ability to talk budget, risk and business outcomes with owners and executives
- Broad technical fluency, infrastructure, cloud, security and lifecycle.
- Experience with Autotask, IT Glue, and a lifecycle tool (ScalePad or similar) preferred.
Benefits
Comp & perks- Company Paid Health Care Premium
- Company Paid STD
- Company Paid LTD
- Unlimited PTO - after 90 days of service
- Vision Option
- Dental Option
- Company Match Saving Plans
- Employee Ownership Eligible